Nina Vitanza Email & Phone Number

Greater Texas

Managing business processes and business process improvement methodologies to improve the productivity and effectiveness of HOA operations. RESPONSIBILITIES:✷ Develop and manage programs and procedural changes to reengineer processes and methods to ensure company objectives in the areas of cost, efficiency , compliance and quality are met.✷ Drives the in-depth analysis of existing workflows, identifying areas needing improvement, and implementing changes. ✷ Engages and organizes subject matter experts and cross-functional groups for input and suggestions.✷ Provides documentation, tools, and training to support the adoption of new business processes.

Greater Cleveland

Building on the process improvement expertise that I had gained during my previous Allstate role, I moved into Sarbanes Oxley territory. Here, I drive continuous improvement to our programs and processes, by sparking an innovation mindset within my 3-member global team.RESPONSIBILITIES:✷ Ran SOX program, led and coached 3-member global team. ✷ Network across all corporate levels, bridging the gap between multiple offices.✷ Analyzed and incorporated data to improve efficiency, address issues, reduce costs, and recommend best practices, tools, and methodologies. ✷ Coordinated internal and external audits and state examinations.MY TOP RESULTS:✷ Increased across-the-board efficiency 20% by reviewing procedures and then recommending changes that improved quality, processing time, employee dedication, and client service.✷ Managed full-cycle project management. Led meetings to set objectives, convey updates, address obstacles, eliminate bottlenecks, and eliminate redundancies.✷ Slashed SOX control count by 113 by consolidating and simplifying controls and eliminating duplication.✷ Saved >$1M and 200 work hours per year while minimizing handoffs by centralizing audit oversight for internal and external audits and state examinations.

Greater Cleveland

Moving into a process improvement role, I created and nurtured symbiotic relationships within my department and across the entire organization. These close working relationships guaranteed that every procedure, initiative, and project I put my hand to was executed with optimum precision. RESPONSIBILITIES: ✷ Managed 25 direct reports and reviewed complex operational data to suggest improvements and implement change.MY TOP RESULTS:✷ Won Out-of-the-Box Thinker, selected by executive leadership—and above peers—for overall ability.✷ Cut manpower 50% and hours worked per day 75% by streamlining manual refund process.✷ Migrated 30 complex processes with 20 full-time employees from one office to another, cutting costs to 14 full-time employees.✷ Partnered with SAP team to avoid >14K duplicate drafts for total of $77M in savings.

Greater Cleveland

I’ve enjoyed a rich and longstanding career with Allstate as I’ve risen through positions of increased responsibility and leadership. ✷ Accounting Front-Line Leader (2008–2010)✷ Accounting Services Lead/Business Partner Liaison (1999–2008)✷ Accounting Services Associate (1997–1999)✷ Claims Associate (1996-1997)

Bachelor Of Arts - Ba, Spanish, International Business

Activities and Societies: ✷ Earned Italian Club Scholarship

Master Of Business Administration - Mba, Management