Nina Wilkins Email & Phone Number

Upstate Sc Area

Independent consultant providing:♦ personal assistance to seniors and others needing support with medical appointment management ♦ facilitation of client understanding of physician instructions including medication and testing schedules♦ service as primary point of contact for healthcare inquiries and insurance billing needs

Mooresboro, Nc

♦ Provide office management, human resource and payroll functions including time reporting and reconciliation♦ Central point of contact for contractors, vendors, personnel and corporate office team members♦ Responsible for completion of new hire documentation, drug screening & pre-employment physical scheduling, benefits processing and securing operator permits for company vehicles♦ Adhered to operational practices to ensure compliance with HIPAA and OSHA regulations ♦ Handle daily issuance and reconciliation of purchase orders for construction materials and office supplies♦ Manage delinquent accounts payables and processed accounts receivable payments in a timely fashion♦ Performed front desk operations including reception, mail processing, appointment scheduling

Gaffney, Sc

♦ Responsible for in-store product demonstrations and providing detailed product information to customers♦ Achieved monthly sales goals by recommending products that best suited customer wants and needs♦ Consistently maintained a high level of product knowledge to better assist customers ♦ Effectively targeted promotional items to new and returning customers and gained high satisfaction ratings

Gaffney, Sc & Spartanburg, Sc

♦ Provided direct customer support to 50-100 daily job seekers to include computer navigation, account creation and assisted with partner agency referrals and routine customer calls ♦ Successfully interfaced with upset customers as an active listener and focusing on solutions-based responses ♦ Scheduled client orientation, intake appointments and Work Keys testing; served as Work Keys proctor♦ Facilitated group orientation and development workshops for 5-20 participants; workshop topics included Resume Building, Job Search Techniques and How to Dress for Success

Spartanburg, Sc

♦ Served as initial point of contact for in-person and telephone customer assistance and referrals ♦ Regularly handled patient records, as well as minor maintenance and repair of hearing aids upon promotion to Patient Care Technician; respected and adhered to HIPPA regulations during all patient interactions♦ Scheduled patient fittings, hearing aid tests and referrals to clinical staff

Spartanburg, Sc