Managing daily office operations; providing administrative support for the company president.Accomplishments and Responsibilities:• Designed and implemented office policies by establishing standardsand procedures.• Managed contract and price negotiations with vendors, service providers and office lease.• Designed highly efficient filing system.• Schedule management for the Company President and 5 company employees at the same time; Answering a numerous amount of calls from clients; dealing with each inquiry with a special care to be sure the customer is satisfied with the company services.• Handling the extensive travel arrangements for the company’s president and other employees, and that includes flights, hotel bookings, and appointments in each destination and compiling everything in a comprehensive itinerary.• Keeping the company’s president informed by reviewing and analyzing special reports; summarizing information, identifying trends; providing monthly financial report; sales planning: monthly, quarterly, yearly.• Overseeing all aspects of payroll, Accounts Payable, Accounts Receivable, Invoicing; day-to-day management of funds.• Maintaining office staff by recruiting, selecting, orienting, and training employees.

Assist the company Managing Partner in all areas of administrative work including research, arranging numerous amounts of business trips and contract drafting. Coordinated main departments of the company to be sure the company runs smoothly.Accomplishments and Responsibilities:• Organized and coordinated events for more than 500 people.• Restructured existing administrative procedures and made changes to increase customer relationship skills.• Troubleshooting and resolving VIP client’s travel issues, complaints, and problems.• Preparing reports, collect and analyze information; prepare presentations.• Organizing and attending meetings and ensuring the manager is well prepared for meetings.• Dealing with incoming email and post, often corresponding on behalf of the manager.• Maintaining office staff by recruiting, selecting, orienting, and training employees.

In charge of Travel Trade within CIS market. Was part of the opening team.• Contracted all major DMC/TO handling CIS market.• Developed 5 key accounts to become hotel’s top performing accounts.• Participated in international roadshows and exhibitions in CIS region.• Formed key partnerships with certain TOs to increase hotel’s market share in CIS region.

Part of Mina A’ Salam Hotel’s team. Was performing my duties as a receptionist.

Provided a full range of support services to CEO and General Manager, including schedule management, travel arrangements, reports, drafted correspondence, conducted online research, supervised courier service.