Nattanon Namsaard Email & Phone Number

Bangkok, TH

• Manage 2 strategic flagship projects which work in collaboration with top management and other department teams to achieve project milestones as planned.
• Track project status and deliverables, escalate project bottlenecks and issues, work with team to find the best solution, and present key project status to top management.
• Work closely with top management, assist in the business development plan, and discovered operation improvement and revenue growth opportunities by synergy with CP Group.
• Generate Over 20M Revenue, 1M+ redemption users with True Unlock campaign

• Improve the E2E customer journey and customer experience on True eCommerce platforms (True Store).
• Create a new CSAT to analyze customer journey experience through true store and improve service quality.
• Quality check and mystery shopping on true store to avoid an error.
• Research competitors to make new initiatives in order to win the market.

True Next Gen Future Leaders Program is 18 months’ intensive project-based program designed to build the next generation of leaders at True Corporation.

• Selected to join a Potential Leader Program to synergized 4 Companies with coaching from Charoen Pokaphan top management.
• Devised and planned market acquisition strategy and execution to acquire Market share in the area responsibility.
• Created value proposition for customers by synergizing shared resources of TRUE, CPF, CPALL, and LOTUS.
• Successfully increase the revenue of TRUE@7-Eleven from 90k to 500k within 5 months by creating a new commission scheme, staff training program, and knowledge sharing among branches.

• Selected to join a Future Leader Program to executing new business models for True Shop and Sale Force to acquire 60% market share in the area responsibility (Prawet).
• Analyzed data and planned the potential area to install a fiber-optic system to increased revenue and compete for market share
• Improved Stock Forecasting system of True shop to optimize the stock management and successfully increased revenue by 30%.
• Increased the number of products used by customers in the area.

Managed CEO Project in tourism and hotel services. The project is about cross- border voucher, deals offering and Hotel process to serve Chinese tourism.

Joined PTTEP Internship Program 2019 at FFM/F Department. In this program, I had been assigned to do various projects, procurement, translation and assist Myanmar Officer in Building Management Training with JLL.

Thailand

Bachelor'S Degree, Business Administration And Management, First Class Honors

Activities and Societies: KEH - KMITL Entreprenurs Hub, FAM Football Team, FAM Community Project Camp The Student President of BBA.

High School Diploma, Gifted Program