Ninenette Henson Email & Phone Number

United States

Arlington Virginia

Process customer orders/changes/returns according to company policies and procedures. Create and maintain monthly sales order reports for VP of Operations Detail oriented and works with a high degree of accuracy and proficiency Ability to tactfully handle stressful and challenging situations Daily communicate with customers, manufacturers and vendors via email and verbally Receive incoming calls from customers and clients for all nine office locations Process invoices for the accounting departments

Washington D.C. Metro Area

Greeted clients and assisted with print request in a high demand work environment.Inspected and examined job orders to determine details such as quantities to be printed, production times, stock specifications, colors, and color sequencesMaintained files and records with effective filing systems as well as follow office workflow procedures to ensure maximum efficiency

Washington Dc Metro Area

Interact with clients by addressing their needs, inquiries and issues efficiently and effectivelyDocument all call information according to standard operating proceduresManipulate computer applications to get various duties completedCollect and complete all money, credit / debit card, and check transactionsPrepare reports, correspondence and other documentation when necessary.Provide other clerical and reception support to center when necessary

Washington Dc/ Northern Virginia

With over 6 years experience as an Administrative Assistant I maintained daily firm operations and clerical task (filing, reports, calendaring, records, spreadsheets, memos, proof reading, reviewing proposals, gl accounts and codes, billing, etc...) Daily coordinated travel arrangements, facilitated and maintained all projects of large law firm.Identified requirements for budget and provided solutions for 15 domestic and international offices.Entrusted to manage the office in Directors absence.Provided timely, courteous and knowledgeable response to information requests.Earned excellent marks on performance reviews, excelling in work volume, accuracy, learning and mastering new concepts. Ensured that all vendors were paid promptly and accurately, which resulted in the client returning business to the firm.Monitored and managed expenditures with the corporate credit card for over 200 Partners and over 1000 staff.Reconciled expenditures and invoices against a set budget.Issued electronic key badge and photo identification to over 600 employees.Maintained the order of business cards for staff and partners.Facilities Management / OperationsManaged weekly repair and maintenance details for firm headquarters. Organized installations, renovation projects and maintenance and repair of real and personal property.Implemented office moves, maintained inventory of all furniture, computers equipment and all facilities requirements. Maintained drawings and building documentation up to date with all current floor plans.Managed work speed requests for custodial and maintenance emergencies.Ensured that fire and safety methods were practiced with staff.

Merrifield, Virginia

Motivated and organized professional with proven years of experience in mail services and industry; vast experience as Postal Service Clerk; ability to provide excellent customer service to various clients and individuals; excellent communication skills both in oral and in writing; ability to work well with others with less supervision; ability to provide excellent work behavior. Communicated with clients and various individuals to respond to their inquiries regarding mail regulations and procedures