Ninfa Ramirez Email & Phone Number

Riverside, CA, US

Riverside County, California, United States

Riverside County, California, United States

California, United States

Manage 147 government and non-government accounts ranging from $10K to $3M while often supporting and performing duties as the Director of Operations. Hone advanced knowledge of teleradiology operations while demonstrating in-depth understanding of technical information, procedures, and terminology to oversee major projects and organizational objectives..

Governed a portfolio of 100+ client accounts while capitalizing on business growth opportunities through nurturing strategic partnerships and potential referrals and garnering a deep understanding of client needs to upsell and market company services. Conceptualized and instituted Client Scorecards, which outline performance ratings in order to better.

Directed staff members in preparing images for OLR Doctors while balancing the responsibilities of an Operations Technician and Team Lead. Built a team of top performing operations professionals through recruiting and training qualified candidates and oversaw the scheduling and supervision of day-to-day operations. Partnered with Account Management, IT.

Worked closely with Radiologists and Operations Technicians while proactively taking on leadership responsibilities and generating nightly shift reports for the Operation Supervisor. Organized and monitored workflow during scheduled shifts, earning recognition for exceptional leadership and a promotion to a supervisor role.

Liaised with Physicians, hospital staff, and Radiologists to manage patient images and orders and coordinate inbound and outbound calls, image requests, and worksheets with the utmost quality and efficiency. Utilized a detail-oriented approach to verify image counts, perform data entry, and identify discrepancies in order to troubleshoot technical and data.

Ba, Criminology And Justice Studies

Ba, Sociology