Ning Chen Email & Phone Number

Taipei, Taipei City, Taiwan

• Conducted market research, competitive analysis, and collaborated with insurance partners to enhance product features, improve customer satisfaction, and ensure timely delivery of over 50 insurance products, leading to.
• Guided the entire product process and executed sales promotion initiatives, resulting in a 25% increase in non-investment life insurance premiums within a year, despite a 10% decline in overall market performance.
• Ensured company policies remain compliant with regulatory updates to prevent any violation of legal standards.
• Led a team of 2 product managers, providing guidance and expertise to enhance their skills and knowledge.

Taipei City, Taiwan

• Led platform enhancement initiatives, fostering close collaboration among departments to ensure effective implementation and task prioritization, while providing transparent project updates to key stakeholders.
• Optimized trading processes and enhanced system functionalities, including eliminating document transmission to the trading room, streamlining trader workflow, and providing daily cash bond settlement amount.
• Implemented a telephone order-placement system for cash bonds, facilitating customer orders remotely without requiring branch office visits.
• Integrated Bloomberg's corporate action and publicly traded partnership (PTP) database into the internal systems, enabling improved post-sales service delivery to clients.
• Conducted a review and adjustment of the transaction/custody fee structure for equities, leading to a reduction of approximately 15% in the overall settlement costs.

Taipei City, Taiwan

• Implemented and oversaw the rollout of structured notes, driving a significant 500% upsurge in trading volume (USD 15+ million) from the previous year.
• Secured approval for launching structured products, ensuring full compliance with legal, compliance, and regional standards for incorporating new payoffs.
• Collaborated with IT and Operations teams to develop a physical settlement platform for structured notes, enhancing customer trading flexibility.
• Proactively monitored the performance of individual underlying assets within the product, delivering timely knock-in alerts to customers to enhance post-sales support.
• Offered comprehensive support across all distribution channels for structured products, including product promotions, operational processes, and channel communication.
• Generated comprehensive product reports with in-depth analytics, including market trends and competitor analysis, for senior executives on a consistent basis.

Taipei City, Taiwan

• Developed and executed product strategy and sales campaigns to increase the trading volume of cash bonds by 50% (USD 40+ million) and structured notes by 80% (USD 20+ million) compared to the previous year.
• Conducted market research, executed product launches, and delivered routine product training sessions to the sales team.
• Developed and maintained product documentation to ensure accuracy and compliance with internal requirements and external regulations during the launch process.
• Managed daily product quoting, coordinated with external product providers, and handled incoming product inquiries from the sales team.
• Minimized product risk by monitoring daily reports, investigating irregularities such as rating changes and significant price fluctuations, and providing essential information to the sales team.

Taipei City, Taiwan

• Introduced over 50 ETFs in a year, expanding investor options and increasing ETF trading volume by over 600% (USD 40+ million) from the previous year.
• Collaborated with IT and Operations teams, as well as key vendors, to develop an automated equity trading confirmation system, effectively reducing operational risk.
• Executed sales campaigns to enhance motivation for integrating ETFs and equities into client portfolios.
• Supported senior product managers in data collection and report generation to enhance departmental productivity.

Taipei City, Taiwan

• Proactively attracted credit card applicants through direct sales and telemarketing efforts, while initiating a project to streamline the credit card verification process.
• Managed front desk operations, including account openings, deposits, and remittances, while identifying and addressing client needs.
• Conducted competitor analysis of front desk services and proposed initiatives to optimize service efficiency.
• Nurtured client relationships and interpreted market reports, research, and trends to provide valuable insights to clients.

Taipei City, Taiwan

• Utilized diverse teaching strategies and resources to engage an elementary student with ADHD and enhance comprehension.
• Developed strong communication channels with parents to provide updates on student progress and address any concerns.
• Monitored student progress through regular assessments and adjusted teaching methods accordingly to ensure academic growth.

Master Of Science (Msc), Finance And Investment, Have Been Awarded A Masters Degree With Merit

Activities and Societies: Vice President of Durham University Taiwan Society, Team Durham University Basketball, College Basketball.

Bachelor Of Arts (B.A.), Public Finance, Gpa 3.56 (Out Of 4.0)

Activities and Societies: Captain of NCCU women’s basketball team, Founder & President of NCCU women’s basketball league• Successfully.