Ning Chen Email & Phone Number

Taipei, Taipei City, Taiwan

• Conducted market research, competitive analysis, and collaborated with insurance partners to enhance product features, improve customer satisfaction, and ensure timely delivery of over 50 insurance products, leading to a 25% year-over-year revenue growth.• Guided the entire product process and executed sales promotion initiatives, resulting in a 25% increase in non-investment life insurance premiums within a year, despite a 10% decline in overall market performance during the same period.• Ensured company policies remain compliant with regulatory updates to prevent any violation of legal standards.• Led a team of 2 product managers, providing guidance and expertise to enhance their skills and knowledge.

Taipei City, Taiwan

• Led platform enhancement initiatives, fostering close collaboration among departments to ensure effective implementation and task prioritization, while providing transparent project updates to key stakeholders.• Optimized trading processes and enhanced system functionalities, including eliminating document transmission to the trading room, streamlining trader workflow, and providing daily cash bond settlement amount calculation functionality.• Implemented a telephone order-placement system for cash bonds, facilitating customer orders remotely without requiring branch office visits.• Integrated Bloomberg's corporate action and publicly traded partnership (PTP) database into the internal systems, enabling improved post-sales service delivery to clients.• Conducted a review and adjustment of the transaction/custody fee structure for equities, leading to a reduction of approximately 15% in the overall settlement costs.

Taipei City, Taiwan

• Implemented and oversaw the rollout of structured notes, driving a significant 500% upsurge in trading volume (USD 15+ million) from the previous year.• Secured approval for launching structured products, ensuring full compliance with legal, compliance, and regional standards for incorporating new payoffs.• Collaborated with IT and Operations teams to develop a physical settlement platform for structured notes, enhancing customer trading flexibility.• Proactively monitored the performance of individual underlying assets within the product, delivering timely knock-in alerts to customers to enhance post-sales support.• Offered comprehensive support across all distribution channels for structured products, including product promotions, operational processes, and channel communication.• Generated comprehensive product reports with in-depth analytics, including market trends and competitor analysis, for senior executives on a consistent basis.

Taipei City, Taiwan

• Developed and executed product strategy and sales campaigns to increase the trading volume of cash bonds by 50% (USD 40+ million) and structured notes by 80% (USD 20+ million) compared to the previous year.• Conducted market research, executed product launches, and delivered routine product training sessions to the sales team.• Developed and maintained product documentation to ensure accuracy and compliance with internal requirements and external regulations during the launch process. • Managed daily product quoting, coordinated with external product providers, and handled incoming product inquiries from the sales team.• Minimized product risk by monitoring daily reports, investigating irregularities such as rating changes and significant price fluctuations, and providing essential information to the sales team.

Taipei City, Taiwan

• Introduced over 50 ETFs in a year, expanding investor options and increasing ETF trading volume by over 600% (USD 40+ million) from the previous year.• Collaborated with IT and Operations teams, as well as key vendors, to develop an automated equity trading confirmation system, effectively reducing operational risk.• Executed sales campaigns to enhance motivation for integrating ETFs and equities into client portfolios.• Supported senior product managers in data collection and report generation to enhance departmental productivity.

Taipei City, Taiwan

• Proactively attracted credit card applicants through direct sales and telemarketing efforts, while initiating a project to streamline the credit card verification process.• Managed front desk operations, including account openings, deposits, and remittances, while identifying and addressing client needs.• Conducted competitor analysis of front desk services and proposed initiatives to optimize service efficiency.• Nurtured client relationships and interpreted market reports, research, and trends to provide valuable insights to clients.

Taipei City, Taiwan

• Utilized diverse teaching strategies and resources to engage an elementary student with ADHD and enhance comprehension.• Developed strong communication channels with parents to provide updates on student progress and address any concerns.• Monitored student progress through regular assessments and adjusted teaching methods accordingly to ensure academic growth.

Master Of Science (Msc), Finance And Investment, Have Been Awarded A Masters Degree With Merit

Activities and Societies: Vice President of Durham University Taiwan Society, Team Durham University Basketball, College Basketball.

Bachelor Of Arts (B.A.), Public Finance, Gpa 3.56 (Out Of 4.0)

Activities and Societies: Captain of NCCU women’s basketball team, Founder & President of NCCU women’s basketball league• Successfully.