Ning Jacqueline Tan Email & Phone Number

Queensland, Australia

- Plan, prepare and perform analytical and identification testing on pharmaceutical products and water, to identify the chemical properties of the samples as well as test samples for appearance and texture in accordance with TGA.- Perform and maintain quality documentation and traceability relevant to the laboratory.- Responsible for sample login and communicating with customers as well as providing professional customer support.

Brisbane, Australia

• Responsive and sensitive to handling customer complaints• Manage the financial transactions including POS balancing each shift• Manage stock effectively to reduce business costs and improve cash flow• Communicate with supplier, plan ahead and prepare for stock ordering and delivery during the holiday period to prevent a shortfall• Arrange and organize the duty roster effectively• Maintain the shop's operation• Allocate tasks, train and supervise floor staffs• Provide an excellent level of customer service• Work as part of the team to support the operation of the restaurant

Australia

• Perform testing on agricultural products, foods, pharmaceuticals, and fertilizers, to detect the trace level of multi-residue like pesticides, herbicides and insecticide in the products.• Experience in operating and performing maintenance on both GC-MS and HPLC-MS instruments as well as ensuring the service and maintenance is conducted following the schedule and documented.• Perform data and results processing as well as operate and calibrate test equipment.• Assist in research and method development projects, maintaining and pro-long the life and operation of the instruments used.• Assist in reviewing and updating methodologies in accordance with the requirements of NATA and the company’s quality system.

Brisbane, Australia

• Scoping of the project to successfully achieve the project's outcome• Worked with the laboratory technician to conduct samples testing in accordance with Australian Standards• Assisted in analyzing the quality of the cementitious products• Kept tracking, extracted and combined data from the Laboratory Data Management System (LDMS)• Presented the results and proposed recommendations to the management team to troubleshoot issues that ensuring the quality of the product is always in the range• Gained hands-on experience in concrete and mortar making and testing, splitting, sieving and particle size testing with using different types of equipment (compression machine, splitter, mechanical sieve shaker, disc mill, jaw crusher, small ball mill, MALVERN particle size analyzer)

Kuala Lumpur, Malaysia

• Customer relations experience• Set up products for displaying and merchandising• Promoted new beverages and products to customer

Kuala Lumpur, Malaysia

• Handled student’s registration, attendance, monthly tuition fees and customer payment• Organised and compiled documents and receipts• Assisted walk-in customer for enquiries• Promoted and introduced musical instruments to the customer

Bachelor Of Engineering (B.Eng.), Chemical Engineering

Activities and Societies: - Member of UQ Malaysian Student's Association (UQ MSA) - Member of Engineering Undergraduate Society (EUS UQ).

Bachelor Of Engineering (B.Eng.), Chemical Engineering

Activities and Societies: - Mentor for Peer Assisted Learning for Fluid Mechanics - Secretary for IChemE Membership Registration Day.