▪ Create and drive new product solutions and processes in broadcast transport and virtualization. Identify, observe, and develop solutions based on client operational needs.▪ Develop new products and continuously enhance and update product features tailored to client needs.▪ Manage product development and evolution deliverables from R&D inception to final delivery and project release.▪ Strategic product positioning to maximize client to product awareness regarding upcoming products as well as receive and implement feedback for future product enhancements.▪ Schedule and plan product development releases to drive development while utilizing the proper resources across multiple disciplines. Facilitate technical discussions across departments to ensure consistent product delivery and client expectations.

Management and Project Leadership▪ Interfaced directly with end-customers/system integrators in the broadcast industry to complete their facility build-out requirements (CNN, CBC, CTV, ESPN, FOX, TVB, CCTV);▪ Direct internal design resources to provide troubleshooting and project solutions for existing and new system deployment (video standards, multiplexing different signals over a single trunk, software management);▪ Communicate directly with transport solutions design team and in-house resources to relate client feedback and in-field experiences to enhance the existing transport product line;▪ Manage timelines and delivery of key project components such as additional software and hardware enhancements for solution implementation;▪ Communicates deadlines and timelines for software and hardware enhancements to end-customers and relates project feedback directly to internal engineering resources;▪ Promotes solutions to save initial capital expenditure and ongoing running costs by recommending deployment and operational solutions based on distributed routing, centralized software management (SNMP), fiber optic/IP bandwidth management and robust glitch less failover;▪ Collaborate with industry partners to identify large scale multiservice (video, audio, data) transport project requirements to further their objectives;▪ Creates and delivers technical presentations to clients, system integrators, internal sales personnel regarding large transport multiservice routing solutions (IP, video/audio/data and Fiber Optic applications);Product Design and Technical Expertise▪ Generate complete end-to-end transport system solution drawings based on customer requirements and initiate project implementation; ▪ Product specialist and technology expert within the transport infrastructure routing product line;▪ Owned initial deployment, mentoring and training of customer fiber optic/IP routing solutions (for major telecom companies and major broadcasters);

▪ Responsible for product and solutions development as the technology expert within the fiber optics product line;▪ Performed technical product evaluation, testing, analysis, debugging, failure analysis of defective products;▪ Directed internal engineering resources to implement software fixes for product bug resolution;▪ Developed testing procedures, product conformance forms and training materials for the fiber optic transport line;▪ Created and maintained all fiber optic product manuals and specification sheets;▪ Direct customer service field support resources for troubleshooting and internal point of contact for higher level issues;▪ Provided pre-sales and after sales support for fiber optic product line;▪ Develop and design integrated fiber optic solutions to fulfill customer requirements to achieve strategic business objectives while utilizing established telecom Technologies (Dark Fiber, WDM/CWDM/DWDM, SONET/SDH);

▪ Developed solutions for system requirements and the issuance of project quotations (Quotewerks Application)▪ Reports all daily activities and contact with customers/integrators (Goldmine Application)▪Interfaced directly with end-customers/system integrators in the broadcast industry to complete their project requirements (CNN, CBC, CTV, ESPN, FOX, TVB, CCTV)▪ Pre-sales phone support for end-customers and system integrators▪ Facilitated responses to RFP and RFI processes▪ Proposed project solutions from the pre-sales stage▪Technical drawing and system architecture drawings with supporting project BoMs and quotations