Agile Coach
Current• Early T22 Transformation Involvement: Graduated from the Telstra Agile Academy in 2019 and subsequently provided coaching across multiple groups within Telstra, including C&SB (Channel Operations, SMB, Consumer), Global Business Services, Telstra Enterprise, and SE&IT, delivering exceptional results and receiving positive feedback.• Empowered Self-Organizing Teams: Fostered a culture of continuous learning and improvement to enable teams to become self-organizing.• Tailored Coaching: Delivered improved performance through a tailored coaching approach at individual, team, group, and senior leadership levels, facilitating growth and effectiveness.• Leadership Partnership: Partnered with leadership to align Agile practices with strategic objectives and implemented robust Risk & Impediments frameworks to address dependencies and challenges, in line with coaching contracts.• Skill Development: Identified and supported opportunities for cross-skilling within teams to enhance adaptability and resilience, increase productivity and efficiency and enhance employee engagement & satisfaction.• Systems Thinking Coaching: Applied systems thinking to identify underlying structures, beliefs, and behaviours impacting value delivery, and designed impactful interventions.• High Performance Enablement: Supported high performance at individual, team, group, and senior leadership levels by addressing resistance to change and promoting strengths-based growth.• Change Management: Conducted Change Impact interviews and analysis, and organized Change Adoption Networks (CANs) across Telstra, Cognizant, and Infosys.• Knowledge Sharing: Part of a working group who has volunteered to create and maintain a comprehensive Ways of Working Confluence space with easily accessible and detailed information.• Chapter Area Involvement: Part of a workgroup of volunteers working on providing tailored Mental Health & Wellbeing to Chapter Area members.
