Dave Rico Email & Phone Number

• Delivering solutions to overcome development issues on a per project basis
• Assisting with scope of projects to help set expectations with clients
• Consulting on what features can be delivered within the client budgets
• Optimizing existing code to run more efficiently

• Worked remotely with various other developers and project managers.
• Maintained Zarbees.com while its replacement code was being developed.
• Built "Quizlets" for Neostrata and Exuviance product lines.
• Worked closely with representatives from Johnson & Johnson.
• Debugged display and functionality issues on various projects.

Colorado Springs, Colorado Area

• Delivering solutions to overcome development issues on a per project basis
• Providing consulting for future projects
• Aiding in resolving obscure IT issues that are frequently mistaken as server or website issues (An example would be malware injecting content into webpages on a visitors computer causing display issues only for them)

Denver, Colorado, United States

• Worked on the PTSD Article Archive for the Department of Veterans Affairs. (va.gov)
• Developed an algorithm that produced higher accuracy in data while when importing new articles.
• Implemented new features and optimizations for the PTSD article search system.
• Worked remotely with a team and attended regular meetings.

United States

• Developed and configured CI/CD pipeline. (Jenkins/Linux/Helix)
• Worked remotely with the client team in India.
• Provided all client requests while maintaining project scope.
• Constructed a proof of concept website in Drupal.

Colorado Springs, Colorado Area

• Delivering solutions to overcome development issues on a per project basis
• Assisting with integrating new web based software systems
• Troubleshooting issues with using multiple web based data management software systems that are not designed to work together
• Providing code snippets to assist with UI/UX transitions between these systems
• Providing support and implementation for various WordPress plugins

Colorado Springs, Colorado Area

• Developing solutions to complete complex tasks in multiple WordPress sites
• Developed an easy to use and easy to deliver mobile app system
• Managed multiple clients on multiple servers (CentOS/RHEL with WHM/cPanel)
• Setup ssh-key access for quicker responses to server problems
• Reduced overall disk space usage by at least 60% on all servers
• Attended meetings with clients and prospects as needed

Vero Beach, Florida

• Remote Service Technician assisting Comcast Wifi Calls
• Assisted customers over the phone with connection and speed issues
• Educated customers on avoiding common pitfalls with their devices
• Dealt with highly irate customers on a daily basis and maintained a high deescalation rate
• Elevated to a "specialist position" that would sometimes aid multiple employees on the phone with assisting customers at random times.Remote Service Technician assisting Office Depot, Office Max, Staples, and Dish.
• Assisting Store employees with connecting client computers to our remote connection software

Vero Beach, Florida

• Work with potential clients to discuss potentials and limitations
• Construct workflows and estimate delivery dates for project stages
• Develop and deliver projects with a small design team
• Manage all hosting assets (company owned servers and client owned servers)

Vero Beach, Florida

• Built websites in various CMS and MVC systems (Drupal, WordPress, Joomla, osCommerce, OpenCart, etc.)
• Researched solutions for features desired by clients
• Some UX/UI design and graphic design
• Ran projects on multiple hosts and provided troubleshooting. (Linux + Windows hosts, usually running DirectAdmin or cPanel web interfaces)

Vero Beach, Florida

• Managed a multi-server setup running DirectAdmin
• Assisted clients with various hosting issues on their accounts
• Assist with updates to the server OS and web panel
• Monitor Linux (CentOS/RHEL) log activity and develop scripts to find issues and security problems
• Debug issues with various tasks like failed backup scripts, hacking attempts, and data recovery.
• Troubleshoot issues with POP3 + IMAP email boxes