As a Scrum Master at Credo Bank, a leading financial institution in Georgia, I enable and facilitate the development of high-value software products that meet the Definition of Done. I hold a Professional Scrum Master I (PSM I), PSM II and (PAL-EBM) certification from Scrum.org and have extensive experience working with Agile methodologies and tools such as monday.com, Miro, Jira, and NotionI have a strong background in project management, stakeholder communication, and product development, gained from my previous roles as a Product Owner at , a startup that develops mobile games, and a CRM Manager at Seampless Technology, a software company that provides customer service solutions. I also have a Bachelor's degree in Business Administration and Management from BTU - Business and Technology University, where I learned the fundamentals of business analysis, strategy, and innovation. I am passionate about creating a collaborative and productive work environment that allows teams to work efficiently and effectively. I am committed to delivering high-quality products on time, and to exceeding customer expectations. I have a deep understanding of software development processes, and am always eager to learn new skills and technologies. I believe in the importance of building strong relationships with team members, clients, and partners, and am dedicated to fostering an environment of trust and respect.