As a Application Support Service Expert at Space International , I am engagement in full process of Application support. My key responsibilities include checking and analytics data in the company base, identifying errors in codes, updating all errors that are found, and working with several reports. I use a variety of programs, including SQL, ORACLE, PG ADMIN, and PostMan, to ensure efficient and effective management of the bank's IT systems.In addition to these responsibilities, I also work closely with cross-functional teams to resolve complex issues related to the bank's IT infrastructure.As a Application Support Service Expert, I bring extensive technical expertise and experience to my role, enabling me to identify potential issues proactively and implement effective solutions to ensure optimal system performance. I have also gained valuable experience in managing large-scale projects, collaborating with stakeholders to ensure successful project delivery.Working in a fast-paced and dynamic environment, I have developed strong problem-solving and analytical skills, and learned to collaborate effectively with cross-functional teams to resolve complex issues. I am proud to have been a part of a team that continuously delivers high-quality service and support to our customers, helping to enhance their overall experience with the bank.

As an Application Support Specialist at Credo Bank Georgia, I was engagement in full process of Application support.I was making data analytics and reporting.My key responsibilities included checking data in the company base, generating reports from the bank base, and updating errors and missing information in the base.Working in a fast-paced and dynamic environment, I developed strong problem-solving and analytical skills, and learned to collaborate effectively with cross-functional teams to resolve complex issues. I gained valuable experience in monitoring system performance, identifying potential issues, and implementing proactive solutions to ensure optimal system availability and performance.My role as an Application Support Specialist was critical in ensuring the smooth functioning of the bank's IT systems and applications.

As an Application Support Specialist at VTB Bank Georgia, I provided critical support for the company's applications and base. My key responsibilities included checking data in the company base, addressing mobile bank application issues, generating reports from the bank base, and updating errors and missing information in the base.In this role, I gained valuable experience in identifying and troubleshooting issues, collaborating with various stakeholders, and contributing to the smooth operation of critical applications. Working closely with senior team members, I learned best practices in IT support, data analysis, and problem-solving.

As an Service Desk Technical Support Specialist at TBC Bank's Service Desk Department, I provided essential technical support to the bank's employees. I assisted with various tasks related to hardware and software support, network troubleshooting, and user training.Key Responsibilities:*Providing technical support to bank employees, including hardware and software troubleshooting, network connectivity issues, and user training. I learned how to effectively communicate technical solutions to non-technical users with varying levels of expertise.*Logging and tracking IT issues reported by employees, and working with other IT team members to resolve them in a timely manner. I gained experience in using IT service management tools to efficiently manage and prioritize tasks.*Assisting with the installation, configuration, and maintenance of hardware and software, such as printers, computers, and applications used by employees. I learned how to use various software deployment tools to efficiently deploy new software to multiple users.*Collaborating with other IT teams and vendors to resolve complex technical issues, such as network outages or system failures. I gained experience in coordinating and communicating with various stakeholders to ensure timely resolution of critical issues.In this role, I gained valuable experience in the IT field and developed a range of essential skills, including technical problem-solving, communication, and project management. I enjoyed the opportunity to work closely with a team of experienced IT professionals and to learn from their expertise in the field. Overall, my experience as an Information Technology Specialist at TBC Bank's Service Desk Department was a valuable learning opportunity that has prepared me for future success in the IT industry.

As an Insurance Assistant at GPI Holding - Vienna Insurance Group, I provided essential administrative support to the Insurance Manager and team. Key Responsibilities:*Assisting with policy management, including data entry, document processing, and policy renewals. I learned how to navigate complex insurance policies and became familiar with industry-specific terminology.*Coordinating the processing of insurance claims, including verifying coverage, reviewing documentation, and communicating with clients. I developed strong problem-solving and communication skills while navigating complex claims processes.*Providing administrative support to the Insurance Manager and team, including scheduling meetings, preparing reports, and maintaining client records. I developed strong organizational and time-management skills while managing multiple tasks and priorities.*Communicating with clients regarding policy information, claims status, and other insurance-related inquiries. I developed strong customer service skills while maintaining a high level of professionalism and attention to detail.*Assisting with various projects and initiatives related to insurance operations, such as developing new policies or improving existing processes. I gained exposure to various aspects of insurance operations and learned how to think critically about process improvement.In this role, I gained valuable experience in the insurance industry and developed a range of essential skills, including problem-solving, communication, and attention to detail. I enjoyed the opportunity to work closely with a team of experienced professionals and to learn from their expertise in the field. Overall, my experience as an Insurance Assistant at GPI Holding - Vienna Insurance Group was a valuable learning opportunity that has prepared me for future success in the insurance industry.

As a Human Resources Intern at GPI Holding - Vienna Insurance Group, I worked closely with the HR Manager and team to support various HR functions. My primary responsibilities included:*Assisting with recruitment activities, such as drafting job postings, screening resumes, scheduling interviews, and conducting reference checks. I gained experience in using various recruitment platforms and tools to identify and attract top talent.*Providing administrative support to HR managers and staff, including scheduling meetings, preparing reports, and maintaining employee records. I developed strong organizational skills and attention to detail while managing confidential employee information.*Coordinating the distribution and tracking of employee benefits, such as health insurance and retirement plans. I gained an understanding of the importance of employee benefits in attracting and retaining talent, as well as the complexities of managing a benefits program.*Assisting with HR-related projects and initiatives, such as creating employee handbooks and policies. I contributed to the development of various HR policies and procedures, which helped me to understand the importance of clear communication and collaboration in HR.*Prooviding support to managers and employees on a wide range of HR-related issues, including performance management and compliance. I developed strong communication skills and learned how to navigate complex HR issues in a professional and effective manner.In this role, I gained valuable hands-on experience in various HR functions, which helped me to develop a solid foundation for a career in HR. I was able to contribute to meaningful projects and initiatives, while receiving guidance and mentorship from experienced HR professionals. Overall, my experience as a Human Resources Intern at GPI Holding - Vienna Insurance Group was a valuable learning opportunity that has prepared me for future success in the field of HR.

As a Human Resources team member at the Central Election Commission of Georgia, I gained valuable experience supporting the HR department in various functions. As a Human Resources Specialist, my primary duties included:*Assisting with the recruitment process, such as drafting job postings, screening resumes, scheduling interviews, and maintaining applicant files.*Providing administrative support to HR managers and staff, including scheduling meetings, preparing reports, and maintaining employee records.*Coordinating the distribution and tracking of employee benefits, such as health insurance and retirement plans.*Assisting with HR-related projects and initiatives, such as creating employee handbooks and policies.In this role, I developed strong organizational and communication skills while working in a fast-paced, deadline-driven environment. I also gained exposure to various HR functions, which provided me with a solid foundation for pursuing a career in HR. I am eager to continue learning and growing as an HR professional and am excited about the opportunity to take on more responsibility in the future.