Nipa Patel Email & Phone Number

London, Gb

• Leading agile project execution as Scrum Master, facilitating sprint planning, setting clear goals, tracking progress through burndown charts, and removing roadblocks to ensure timely completion.• Monitoring automated systems, promptly identifying and escalating technical issues, and providing efficient day-to-day support by following established technical guides.• Leading effective scrum calls, meticulously documenting meeting minutes, and tracking tasks in Jira. • Proactively following up with engineers to ensure work details and timelines are accurately updated in the system.• Analysing and optimising business processes, identifying areas for improvement, and implementing solutions to increase efficiency.• Conducting market research, competitor analysis, and gathering customer feedback to inform business strategy.• Managing vendor relationships, negotiating contracts, and ensuring compliance with service-level agreements.• Preparing and analysing financial reports, budgets, and forecasts.• Creating engaging content for blog posts and social media channels to enhance brand visibility and drive engagement.• Collaborating with marketing teams to develop and implement effective marketing campaigns.• Participating in strategic planning sessions and contributing to the development of the company's overall vision.

• Providing support in processing purchase invoices and staff expenses, ensuring adherence to financial procedures.• Generating and dispatching sales invoices to customers accurately.• Maintaining meticulous financial records and conducting credit control activities.• Assisting with contract management and maintaining the charity asset register.• Offering support in monthly reconciliations and acting as the primary point of contact for finance inquiries.• Providing HR administrative support and maintaining legally compliant HR files.• Coordinating recruitment interviews and onboarding processes.• Assisting with the organisation of training sessions and employee engagement activities.

• Collaborated with the BMPA to deliver a comprehensive report analysing the economic, political, labour, and sustainability challenges impacting the UK red meat industry.• Quantified the economic impact: Determined that the industry is valued at £697 billion in 2024 and projected to grow to £756 billion by 2029 and supports over 250,000 jobs across the supply chain.• Conducted a comprehensive political landscape analysis: Identified 15 key regulatory barriers hindering industry growth and developed 10 actionable policy recommendations to streamline operations and reduce compliance burdens.• Identified labour market trends: Assessed the potential impact of new immigration legislation on the industry required critical thinking and the ability to analyse cause-and-effect relationships.• Evaluated the industry's environmental footprint: Analysed carbon emissions data, identifying opportunities for a 10% reduction through the adoption of best practices and innovative technologies.• Presented findings and strategic recommendations to BMPA leadership: Successfully influenced the association's lobbying agenda, leading to the adoption of three of the proposed policy recommendations.• Leveraged strong analytical and research skills, project management expertise, and effective stakeholder communication: Managed a team of five consultants, ensuring timely delivery of high-quality deliverables within budget.

• Consistently posted a minimum of 3 student success stories and 5 campus life highlights on different social media platforms each week.• Showcased student achievements and campus life to help foster a sense of community and attract potential students.• Collaborated with student clubs and organisations to co-promote workshops and utilised personal networks to spread the word.• Achieved a 20% increase in workshop attendance compared to the previous semester.

• I welcomed incoming students during orientation week. I provided them with information about campus facilities, academic resources, and extracurricular activities. This support helped new students feel more comfortable and confident navigating their new environment.• I offered one-on-one sessions with assigned mentees to discuss their academic goals, interests, and concerns. By tailoring advice to individual needs, I helped them make informed decisions about course selection and university involvement.• Recognising the importance of academic success, I coordinated study skills and time management workshops to equip my mentees with effective strategies for their coursework. This initiative contributed to improved academic performance.• I acted as a mediator in instances of conflicts or challenges faced by my mentees. By providing a listening ear and offering unbiased advice, I helped them find constructive solutions to their issues.

Ahmedabad, Gujarat, India

• Created a user-friendly interface for the service department to input data seamlessly• Collaborated effectively with cross-functional teams on critical projects.• In response to recurring complaints about communication delays, I implemented a real-time notification system to update customers on the progress of their vehicle repairs. Customer satisfaction scores improved by 15%.• Analysed the Indian automotive market to formulate strategic marketing plans and enhance product positioning. • Recognising the growing demand for eco-friendly vehicles in Ahmedabad, I collaborated closely with the product development team to accelerate the launch of Hero MotoCorp's electric models in the region. • This involved strategising targeted marketing campaigns tailored to the eco-conscious consumer base in Ahmedabad and coordinating with local dealers to ensure sufficient availability and promotion of these vehicles. • As a result of these efforts, we observed a notable increase in inquiries and sales of our electric models, contributing to both environmental sustainability and business growth.• Monitored KPIs, generated comprehensive reports for senior management, showcasing achievements.• Pioneered a customer referral program, resulting in a 10% surge in new customer acquisition.• Arranged exclusive test drive events for potential customers to experience the performance and benefits of electric vehicles firsthand: The collaborative events and workshops fostered a sense of community among eco-conscious individuals in Ahmedabad, generating positive word-of-mouth referrals.• Within the three-month period, sales of Hero MotoCorp's Dharmaj branch saw a significant upswing, surpassing the initial sales projections. The personalised customer care approach led to heightened trust and loyalty.

• Supported the evaluation of existing data collection processes and identified improvements and gaps.• Created a database of social workers using Excel.• Recruited social workers from all over the world and led an interview with one from New York.• Used Canva to create social media content for CFAB's Instagram.• Liaised with Team Heads to set up service standards, monitored to manage various pipelines of work across their core services, ensuring the data returned yields valuable intelligence for impact evaluation. • Uploaded referral forms to the CRM system (Salesforce) in a timely manner• Liaised with internal clients (child protection team) to identify missing information and worked with external customers to complete forms. • Completed sales invoice requests on our CRM system (Salesforce) and undertook credit control and debt reconciliation duties, together with the finance team.• Chased local authorities by email and phone to pay outstanding invoices. Through several phone calls I managed to get £10,000 from a local authority that hadn't paid in over 3 months.• Analysed CFAB's social media and gave suggestions for improvements such as creating more diverse content, not sticking to a particular theme, use polls to interact with followers and use images as Tweets with images get 5x higher engagement than those without.

• Volunteered with Myri.ed, a company that provides free courses to high school students.• Used CANVA to advertise and promote courses daily on twitter, Instagram and Facebook.• Developed an understanding of how to build a brand.• Increased Myri.ed's Instagram followers by over 300 in 3 months

Bachelor Of Science - Bsc, Business Management, First Class Honours - Top 10% Of The Cohort

Aab