• Successfully managed diverse transformation projects in data center and cloud environments, overseeing critical migrations of networks, firewalls, load balancers, storage, servers, applications, and databases. Delivered projects on time and within budget, earning multiple client appreciations.• Led a team of 13 Project Managers, overseeing data center migrations and cloud transitions. Ensured successful execution of projects involving various technologies and applications, maintaining a… Show more • Successfully managed diverse transformation projects in data center and cloud environments, overseeing critical migrations of networks, firewalls, load balancers, storage, servers, applications, and databases. Delivered projects on time and within budget, earning multiple client appreciations.• Led a team of 13 Project Managers, overseeing data center migrations and cloud transitions. Ensured successful execution of projects involving various technologies and applications, maintaining a focus on Windows, Network, Storage, Unix, Firewalls, Load Balancers, Security devices, Databases, Backup, Tools & Monitoring.• Demonstrated proficiency in client governance, engaging in daily client interactions, providing comprehensive training to client and internal teams, and handling invoicing, billing, resourcing, and planning. Acted as a gatekeeper for project progress, introducing and managing service documentation and processes.• Managed a portfolio of projects exceeding £5 million in annual revenue, showcasing financial acumen and strategic oversight in handling complex and high-value projects. Effectively handled project commercials for multiple projects exceeding £1 million GBP in a year.• Organised and executed various client and Wipro events, including team-building and cultural events, demonstrating strong interpersonal skills and an ability to foster positive client relationships.• Implemented cost-saving initiatives and agile methodologies, contributing to the overall efficiency and effectiveness of project delivery. Actively participated in vendor and supplier management, ensuring seamless collaboration and successful project outcomes. Show less

• Led a dynamic L1 and L2 Network Support team of 55 members, overseeing day-to-day operations and ensuring the delivery of high-quality services to clients and customers.• Maintained regular and effective communication with clients, fostering strong relationships and addressing their needs promptly, resulting in enhanced customer satisfaction and retention.• Successfully managed billing processes for the team, contributing to the team's recognition through multiple awards for… Show more • Led a dynamic L1 and L2 Network Support team of 55 members, overseeing day-to-day operations and ensuring the delivery of high-quality services to clients and customers.• Maintained regular and effective communication with clients, fostering strong relationships and addressing their needs promptly, resulting in enhanced customer satisfaction and retention.• Successfully managed billing processes for the team, contributing to the team's recognition through multiple awards for excellence in service delivery and operational efficiency. Show less

• Demonstrated expertise in resolving L1 and L2 tickets related to network switches and routers for a Telecom client, showcasing strong technical acumen in network administration.• Achieved consistent recognition for outstanding performance, receiving multiple awards and appreciations from the client. Recognised as the top performer in the team, underscoring my ability to deliver results and exceed expectations.• Successfully managed and resolved technical challenges, contributing to… Show more • Demonstrated expertise in resolving L1 and L2 tickets related to network switches and routers for a Telecom client, showcasing strong technical acumen in network administration.• Achieved consistent recognition for outstanding performance, receiving multiple awards and appreciations from the client. Recognised as the top performer in the team, underscoring my ability to deliver results and exceed expectations.• Successfully managed and resolved technical challenges, contributing to the seamless functioning of network infrastructure. This experience positions me as a candidate with a proven track record for effective program and delivery management in the tech industry. Show less