Nipun Tyagi Email & Phone Number

Gurugram

Delhi, India

•Working in a US based technology startup in public transportation domain providing mobility solutions for the masses. •Designed a monthly Driver Ranking Report mechanism ranking drivers on trip completion, compliance, incidents, and feedback, leading to training improvement and incentivized high-performing drivers.•Created reports for CXOs analyzing monthly customer management fees, forecasting trends, and recommending changes to optimize revenue.•Prepared reports for the Business Development and Planning team analyzing competition, monthly revenue forecasts, and procurement costs for new stop locations, providing critical insights for informed decision-making. •Established and executed Bus Stop-related processes, generating significant revenue through effective customer fee management and contract negotiations.•Spearheaded initiatives to streamline and automate bus transportation operations, reducing man-hours through the creation of a system for managing procurement, contract management, and bill payments.•Led a team of 7+ people while effectively overseeing the monthly evaluation and performance management of over 80 indirect hires.•Successfully delivered project migrating 2000+ drivers to new Driver’s application. Raised compliance from 55% to 95%, saving $200k+.•Collaborated with Branding and Marketing teams to design and install bus stop signages at 200+ stops which helped in enhancing brand visibility of the company and better customer engagement.•Developed Driver Incentive and Engagement Programs for 600+ drivers and operators. Strengthened connection with the organization and enhanced onboard customer service.

Delhi, India

•Detailed analysis of the current logistics process flow(Railway) in Rajashree Cement Works, Malkhed along with the performance benchmarking.•Suggested processes which can be automated saving time and resources for the organisation. •Mapping of Railway terminals to the Freight Cost, Wagons used by the market competition of UltraTech Cements.

Noida, Uttar Pradesh, India

•Successfully managed a portfolio of 48 vendors to ensure smooth operations and supply chain management.•Streamlined procurement and inventory management processes through digitization of SKUs and implementation of workflow improvements.•Developed and implemented a live dashboard to track inventory status against requirements, enabling accurate forecasting and improved decision-making.

Bangalore

•Streamlined the ordering process through data sanitization, reducing duplicate orders by 40%.•Collaborated with IT team and developers to create a Supply Chain module on the Salesforce platform.•Developed and managed teams in Pune & Mumbai to handle operations and vendor issues, managing a team of 7 people during this assignment.•Designed and implemented Warehouse & Inventory Management processes for Pune, Mumbai & Hyderabad.•Successfully managed vendor accounts and onboarded new vendors to build redundancy and maintain smooth operation flow.•Developed and delivered monthly reports for CXOs and higher leadership analyzing order inflow, inventory holdings, write-off forecasts, and servicing costs, along with actionable recommendations for the upcoming month's forecast analysis.

Ghaziabad, India

•Successfully planned and executed the launch of an automotive workshop from initial planning to setup, marketing, and operations.•Collaborated with a team of four to manage workflow, including procurement of machinery, workspace planning and workforce hiring.•Handled day-to-day tasks such as customer management and problem resolution while also contributing to strategic planning monthly.

Master Of Business Administration - Mba, Logistics, Materials, And Supply Chain Management

Bachelor’S Degree, Computer Science

Activities and Societies: Computer Society of India, Society of Automotive Engineers, Sports, Organizing Events.