Dominique Boucher Email & Phone Number

San Diego, Ca

- Recognized as “Employee of the Quarter” in Q3 of 2015.- Performed data entry functions for multiple projects using differing software programs (Microsoft Excel, FotoIn, Salesforce Google Sheets, etc)- Assisted employees and the IT department with software and hardware installation, troubleshooting and repairs.- Scheduled and tracked employee certifications and immunizations using Google Calendar, Vendormate, and Excel to meet government regulations and hospital requirements.- Prepared, submitted and tracked invoice requests for accounts payable and receivable.- Communicated with customers using Shoretel phone software and Gmail to provide job status updates and connect customers with the correct point of contact.- Received project leads, dispatched appropriate personnel and entered the job details into Salesforce in a timely and efficient manner.- Assisted with insurance program requirements using Xactanalysis to provide job updates for insurance adjusters.- Tracked, organized and managed ongoing paperwork using Google Sheets during 2016 El Nino catastrophe jobs to provide consistently updated documents for project managers to access.- Assisted with new employee orientation and benefit enrollment.- Synced and correctly correlated job photos into Salesforce daily using Fotoin software.

Wonju, Gangwon-Do, Korea

-Prepared teaching materials and activities for English language education.-Incorporated team teaching with my Korean co-teachers to effectively manage classrooms of 20-30 students in grades three through six.-Developed and conducted English conversational classes during school camps.

Crystal River, Fl

-Researched, developed and lead the creation of a paperless office environment.-Discovered and incorporated new processes to assist in shorter patient wait times, quicker checkouts and efficient collection procedures.-Performed data entry to track inventory and maintain and update patient records and collection data.-Professionally greeted patients, operated a multiline phone, secured individual patient appointments and verified insurance information.-Organized and managed informational kiosk for local health fairs.

Daytona Beach, Florida Area

Managed high school and middle school volleyball gamesKept up to date on regulations and policiesMaintained a safe and fair playing environmentPromoted good sportsmanlike conduct among the playersWorked in a fast-pace, team-based environment that required strong communication and interpersonal skills

Deland, Fl

•Managed staff of 50+ students in the on campus health and wellness facility including Facility Managers, Lifeguards, Fitness Coaches, and Administrative Assistants•Performed human resource tasks of hiring, training, terminating, payroll, and overseeing meetings to maintain an efficient exchange of facilities information•Scheduled and updated reservations database for multiple venues & buildings throughout campus•Exercised sound, prudent judgment to foresee and eliminate the scheduling conflicts of numerous events•Programmed and developed successful outdoor recreational events with 35% increase in participation

-Managed special events, performed office tasks and initiated & completed passion projects-Major events included: Organization Fair and Stress Free Dinner

Served customers in a timely mannerMaintained a healthy work environmentWorked in a team-based atmosphereAssisted in sales and promotions

•Earned recognition as Employee of the Month (twice) and highest sales for Stars Of Hope (twice)•Responsibly maintained courteous, friendly atmosphere and assisted guests with requests & needs •Collaboratively assisted in box office operations and concession sales•Marketed products, incentives and specials to guests in a competitive sales environment to assist in meeting and exceeding daily & monthly sales goals

Mba, Management

Bachelors Of Business Administration, Hrm, International Studies

Activities and Societies: Alpha Kappa Psi: Professional Business Fraternity, Involvement AmbassadorAwarded Honor Roll 2006 - 2009.

Human Resource Management, Statistics

Activities and Societies: Traveled and studied in Beijing, Macau, and the PhilippinesStudy Abroad Program

Education record

Dual Enrollment Program