Passionate product leader who builds, grows, and leads product development teams to solve real customer problems and grow the business. Proven track record of developing, launching, and scaling successful, complex, world-class eCommerce and financial consumer-facing products/platforms globally.Experienced in all phases of the product development lifecycle and commercial models (B2B, B2C, B2B2C).Highlights from product leadership roles at Klarna:- Incubated and built Klarna’s consumer growth & loyalty product team from scratch to 90+ PMs, engineers, designers, and analysts in only 1 year. - Co-led growth & loyalty strategy, plan, and execution that delivered 475% YoY increase in new app users, and 328% YoY increase in in-app volume.- Launched the 1st ever BNPL loyalty program that acquired 1.5M members in 7 months, NPS of up to 70, a volume uplift of 22%, and a top retention driver.- Led Berlin site’s hiring processes to hire 50+ top-talent product managers.- Launched a global customer identity verification platform from 0 to 40M monthly transactions across 10+ Klarna services and markets.- Played a leading role in launching a mobile & web app to over 5M customers.- Selected as a “mover & shaker” at Klarna.Highlights from my role as the CPO at Global Savings Group:- Boosted stakeholder satisfaction with product development teams by 82%, fostering stronger collaboration and trust across the organization.- Reduced the Product team size by 35% while simultaneously increasing product development efficiency by 30%, achieving more with less resources.- Successfully consolidated four separate product groups into one cohesive global team, enhancing collaboration and driving a unified product vision.- Led the Product team to help drive 13% YoY growth - Championed the integration of AI technologies, unlocking new customer value and significantly enhancing business operations efficiency.Product leadership:I believe that empowering product teams and holding them accountable for results leads to best success (here’s a talk I gave on this). I focus on quick feedback loops both when building products and when coaching my team. Customer obsession & results delivery:These two principles are really at the core of everything I do. Deep user and customer focus, drawing insights from qualitative and quantitative research to drive strategy and roadmap. Continuous communication of the vision, strategy, and goals to focus all teams on impact, and drive customer and business success. Hold teams accountable for results.