Nir M. Email & Phone Number

Nir M. is a Student at Tel Aviv University at Voicenter. He is proficient in English.

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  Operations Representative

  Voicenter

  Mar 2014 - Present - Tel Aviv, Israel

  Voicenter provides cloud-based business communication services, such as VoIP call center solutions, global numbering and CRM integration.Position description:Handling daily customer interactions by phone and email.Adapting and configuring call center services according to the customer's needs.Network infrastructure consulting and verification of network-equipment compatibility.Communicating with third party IT managers.Scheduling technician appointments for new… Show more Voicenter provides cloud-based business communication services, such as VoIP call center solutions, global numbering and CRM integration.Position description:Handling daily customer interactions by phone and email.Adapting and configuring call center services according to the customer's needs.Network infrastructure consulting and verification of network-equipment compatibility.Communicating with third party IT managers.Scheduling technician appointments for new customers and providing remote assistance.Working with global telephone number providers and complying with international regulations.Maintaining telephone number database to ensure accuracy of stored information. Show less