Nir Rozenberg Email & Phone Number

Rishon Le Ẕiyyon, Central, Israel

Delivery and Business Technologies Department Manager, Information Systems and Digital DivisionResponsible for ERP and CRM systems, including modules for Finance, Logistics, Import, Spare Parts, Procurement, Service, Sales, and Marketing.Managed digital form management systems, knowledge management systems, omnichannel systems, internal communication systems, and task management systems.Leading successful projects and system enhancements, ensuring system specifications, version updates, and development progress.Managed annual budget of over 10 million NIS, vendor management, negotiations, and contract closures.Leading a team of 20 employs, including systems analysts, developers, and project managers; recruited and onboarded new team members. Oversaw digital systems upgrades, process developments, and internal business application creation.Implemented agile project management processes using Azure DevOps, supported by Monday.com. Managed supplier invoice approvals, resource planning, and prepared presentations and internal procedures.

Rishon Lezion Area, Israel

Project Manager, CRM Systems Analyst, and Business ApplicationsManaged CRM and business applications projects, including requirements analysis, development, and integrations. Coordinating with different departments to improve business processes and recommended CRM system solutions. Managing meetings with internal teams and senior management, tracking project progress, and preparing presentations. Analyzed system interfaces and coordinating with external suppliers and organizations.

Tel Aviv - Jaffa, Tel Aviv District, Israel

Managed projects and analyzed CRM systems as part of the CRM team within the bank.Prepared professional presentations, coordinated meetings, and communicated with senior management and key stakeholders.Leading an innovation project, including requirements gathering and interface development with both internal and external entities (e.g., Ministry of Transportation).Improved processes and services using technological solutions, ensuring adherence to timelines and quality standards.Collaborated with external vendors, coordinated technical requirements, and leading implementation processes.

Ramat Gan Area, Israel

Led CRM system support and implementation for clients, ensuring smooth integration into business processes. Managed customer support team and provided consulting for system optimizations and customizations. Working closely with clients to define system requirements and ensure timely delivery and customer satisfaction.I am always happy to help people that Open to work OR are looking for a new challenge.

Petah Tikva, Center District, Israel

Provided professional and customer service support to clients, utilizing SQL queries, log investigation, and XML code analysis.Responsible for the implementation and integration of connections between physical laboratory devices and the software system.Conducted training sessions for users on system functionality and best practices.