• Participated in the planning and execution of the company's expansion program with emphasis on the operations field, including recruitment, professional training and the realization of a scalable, global growth.• Introduced and implemented improvements in SOPs and inter-deparmental work within the company, increasing efficiency and effectively reducing installation costs by 50%.• Led the foundation of the company's EU headquarters and served as executive manager of various branches across the continent.• Worked in close cooperation with the sales team from the lead phase, through the onboarding process and product implementation, to billing and customer success.

• General Management of the Tel Aviv branch as a base for the company's global expansion, combining several disciplines in the fields of marketing, customer success and operations, leading an annual growth of 45% in usage.• Engaged in daily communication with business partners in private, municipal and enterprise scales, consolidating the companies ongoing cooperation with major accounts.• As one of the first members of the company's team, created a global operations handbook and led the planning and launching of the compnay's comprehensive support system.