- Manage the post-sale relationship and serve as the primary point of contact for all requests- Develop and maintain strong relationships with clients- Modify and adapt digital campaigns according to clients' dynamic needs- Create brand awareness and enhance online reputation- Actively grow existing accounts by identifying new opportunities

- Manage e-commerce activities, content development, logistics, strategy and market analysis- Brand development, "out of the box" thinking and marketing initiatives - Negotiate with suppliers and manufactures- Sales and inventory management

- Oversaw product inspection and quality management- Served as the main point of contact for all clients- Maintained communication with management, staff and suppliers- Promoted a company's culture that encouraged top performance and high morale- Delegated tasks and accountabilites while monitoring and evaluating performance

- Built and nurtured customer business relationships and developed a deep understanding of customers' needs and appropriate services and programs that could meet them- Proactivly searched for customer pain points and addressed them accordinly- Identified business opportunities with customers to improve client retention- Developed, delivered and executed customer success plans which outlined critical factors and mesures for success