- Present Strategic Plans to Senior Management and influence senior stakeholders and peers.- Demonstrate skills in time management, prioritization, and working with competing priorities.- Run and analyse reports from the online Intranet system and ADP system, and ensure these platforms are kept 100% correct.- Report weekly to the management team, offering accurate information on the weekly operational activities.- Lead and mentor team members and play a key role with the Senior Management and leadership team in implementing organizational and legislative change.- Conduct inspections of sites under contract.- Develop and ongoing updating and reviewing of the Business Plan for maintenance contracts.- Maintain a strong team commitment within the team and the company generally.- Develop and deliver on the business plan and company strategy to ensure the attainment of company goals and profitability.- Handle administration to ensure that all spreadsheets and tasks are completed on time and accurately.- Ensure smooth Operations according to company policy, providing correct information on each project promptly, and assisting Operations in planning and communicating with customers at all stages of the process.- Responsible for the performance evaluation and development of all employees and contractors, including disciplinary procedures.- Control project expenses to meet budget guidelines- Represent the company to the client, employees, subcontractors, and the public in a professional manner, maintaining the company’s image and reputation.

- Supervised day-to-day operations- Maintained budgets and optimise expenses- Set policies and processes- Managed relationships with key operational suppliers and customers- Communicated customer issues with the operations team and devised effective ways to resolve them- Evaluated and improved operations and financial performance- Designed strategy and set goals for business growth

- Managed cleaning operations and liaised with clients to ensure quality service delivery- Prepared quotations for new projects- Managed and reviewed incident and emergency investigations- Presented reports defining project progress, problems, and solutions- Constantly monitored and reported on the progress of the project to all stakeholders- Performed cleaning on the premises using appropriate ride-on machinery or equipment with supplies as directed- Ensured teams adhere to safety measures during cleaning operations- Facilitated budget planning for smooth flow of operations

- Inspected completed work and ensured rectification of non-conforming work was carried out promptly- Managed the time and attendance system, including verification of all data and timesheets- Ensured that the contract was kept within budget at all times- Arranged for contractors to come onto the site to complete routine servicing and emergency works and assist contractors around the site with the delivery of these services

- Stripped & Sealed in large commercial sites - All types of steam cleaning in universities, schools, and offices- All types of deep-cleaning floors, walls, and ceilings- External highrise building wash (Walls & Windows)- Pressure washing and high dusting carparks- Entry and exit cleaning- Complied with all safety policies and procedures relating to the performance of tasks, use of products or supplies and incident reporting.- Handled all types of cleaning machines and equipment - Well knowledge of cleaning chemicals

- Secure and unsecure containers onboard vessels- Berth and unberth vessels- Perform water bunkering operations