Results oriented professional with 10+ year of experience and a proven knowledge that combines technical expertise with customer management skills.Important roles and responsibility-Lead customers and partners through the requirements phase of an implementation process, including explaining use cases and configuration options, document configuration, and perform fit/gap analysis-Configure the SnapLogic environment per the documented configuration requirements-Work closely with the customers to capture the requirements and provide the necessary architectural guidance where needed-Develop, test and deliver integrations for customers to provide highly scalable and repeatable integrations-Perform deployments of the software to customer non-production and production environments-Perform unit and functional testing of new features and configuration-Triage and resolve implementation issues-Develop scripts and tools that improve team efficiency, implementation quality, and consistency-Create knowledge-based articles and documentation to help partner and SnapLogic implementation team members-Identify business and technical issues throughout the project that could impact requirements, scope, or schedule and work with the project manager to identify potential solutions-Assure successful and on-time delivery of the projects working closely with the customer and SnapLogic team members-Deliver Product trainings to the customers in person and via the internet, and contribute to the training material enhancements based on the new features that are released on the platform