An experienced IT leader with a proven track record of managing and optimizing large-scale operations in Offshore Delivery Centers. With a deep understanding of Internet of Things (IoT) and Industrial Internet of Things (IIoT) technologies, I specialize in driving digital transformation initiatives that enhance efficiency, reduce costs, and improve service delivery.In my current role as Deputy Head of an Offshore Delivery Center, I lead cross-functional teams to deliver complex IT services and solutions across IoT ecosystems, IT Infrastructure, Service Desk, and Operations Management. My focus is on aligning technology strategies with business objectives, ensuring seamless service delivery, and driving continuous improvement.In my previous role, I managed Smart Building solutions team having multiple systems. Digital engineering exposure involved execution of Greenfield & Brownfield projects. Global exposure helps me bring the right narrative to my customer for any business opportunity. I could manage to not only deliver but also developing a lasting relationship with them. While doing this, I could devise business opportunities, develop new service lines and Plan GTM strategies.I educate, refine & drive myself to be a better person, I am constantly learning because I never settle. I stay calm when faced with adversity.