• Managed User accounts, Groups, Domains, and user licenses through the Office365 admin center in the Microsoft cloud platform or Windows PowerShell• Oversee the day-to-day administration for Microsoft Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Active Directory, MS and other Microsoft Office 365 systems or applications• Office 365 to on-premises server integration & troubleshooting –Active Directory Federation (AD FS), Directory Synchronization using AD Connect tool, Exchange• Responsible for configuring, operating, and maintaining the O365 services (Exchange Online)• Expertise in mail routing, DNS records, and other networking concepts related to Exchange Online• Managed and maintained an on-premises infrastructure including servers, storage, network, and applications• Implemented and maintained on-premises solutions for customer and business requirements• Installed and configured on-premises hardware, software, and security solutions• Troubleshot and resolved on-premises technical issues• Developed and maintained system documentation, processes and procedures• Configured Office 365 security features such as Advanced Threat Protection, Mailbox Auditing, Multi-Factor Authentication, and Data Loss Prevention• Deployed Office 365 security and compliance solutions to protect sensitive data and emails• Performed administrative duties for Azure AD Connect, fix sync issues• Created & maintained password vault accounts & monitored privileged activities

• Managed all Office365 Global administrator related support like Exchange Administrator, License assignment, Compliance & Security, Audit logs, In-place e-discovery & hold management• Corporate network for over 6000 end users and executive level clients• Managed Office 365 security policies and procedures, including email encryption, malware and spam filtering, and content filtering• Monitored email traffic for suspicious activity and responding to potential threats• Configured tenants and setting up Exchange Online features like retention policies and mail flow rules• Monitored and maintained server performance, patching, and security• Provided on-premises support to end-users• Participated in on-premises system upgrades and migrations• Experienced with cloud-based solutions and hybrid on-premises models• Automated and executed Office 365 procedures utilizing Windows PowerShell• Worked on Office 365 security and compliance Management services for inactive users, DLP, Transport rule, Archiving and spam filter feature• Develop roadmaps and participate in the standard process for Identity and Access Management (IAM) Solution.• Worked on All type of the mailbox permission and calendar access permission & meeting room access• Proficiency in creating and managing mail flow rules, such as Transport Rules and Mail Flow Policies• Provide technical assistance on escalated issues related to Exchange online/ SharePoint online and Teams and collaboration services with office365• Skilled in using PowerShell to manage and troubleshoot Office 365 services such as Exchange Online, SharePoint Online and Skype for Business• Experienced in using various migration tools like MigrationWiz and Bit Titan for Office 365 migrations• Evaluated end users privileged access via entitlement reports

• Experience in Design, implement and administration of Active directory 2000/2003, SMS 2003, SCCM 2007, and Exchange 2000/2003• In a 5000-user environment, Designed and implemented AD, Exchange 2000 migration to AD, Exchange 2003 and SMS 2.0 to SMS 2003 and prepared appropriate documents• Administered Exchange Online/Office 365 including mailbox provisioning, mail routing, permissions, and security• Experience in plan, design and implementation of Active Directory 2003, Exchange 2003 and SMS 2003• Worked on Branch office design and implementation with respect to Windows environment by placing Domain controller, print, file servers. Also prepared Terminal server to give remote access• Responsible for providing phone and onsite technical support as well as remote support via terminal server and VPN• Created, managed and troubleshot Group Policy Objects (GPOs) to control user and computer settings across an Office 365 environment• Set up Federated Trusts between ADFS and identity providers• Integrated applications with Azure AD using Graph API and Azure AD Application Registration• Enter all help desk requests into the ServiceNow ticketing tool• Active Directory user account add/moves/deletions• Responsible for running problem management reports• Provide support/break fix for over 3000 desktop/laptop computers• Process requests for moves new hires and terminations• Technology Migration Projects, BES Server Management• Setting up audio/video/teleconferencing equipment for meetings, reset passwords, unlock accounts, reset Citrix sessions• Set up Office 365 tenant and managing users, groups, sites and resources using PowerShell• Deployed packages via login script, respond to and process all email requests• Administer Remote Security Access (RSA) tokens

• Installed and configured of Windows Domain Controller on Windows Server• Installed and configured of Windows Failover Cluster• Installed & configured DHCP, DNS Servers• Configured Microsoft failover clustering in Windows Server 2008r2, 2012r2. • Active Directory FSMO Roles, Performing Server Backup• Implemented group policies for windows client administration• Managed inventory and other office technical issues• Windows 2003, 2008 & 2012 server Administration which include Installation, upgrades, monitoring system performance and troubleshooting• Expert in automation of Windows admin tasks such as disk space, operating services, defragmentation and getting the servers information using Power Shell• Maintained Nearly 500 systems• Assisted in planning and execution of several large-scale computer hardware upgrades• Installed and configured maintenance of Windows 2008&2012, Servers with Active directory Infrastructure, DNS, and DHCP