Pioneering experience in Business Development, Site planning, Customer Service and relationship management with proven strengths in managing cross-functional teams to achieve optimal business results in mission-critical projects/initiatives. Built and sustained a high volume of CSAT. Strong record of success in creating robust network and infrastructure throughout the state. Rich experience in site network management and OEM partner relationship. Successfully leveraged client’s specifications by maximizing operational efficiencies and exceed expectations. Demonstrated excellence in aligning the Telecom services to meet and exceed the expectations of business and its external clients. Excellence in process implementation for the region and maintain SLA of customers. An efficient team player, adept in leading, training large cross-functional and multi-cultural teams for seamless process operations. Multi-tasking talents in communication, interpersonal, relationship management, analytical and decision-making capabilities. Core competencies include: