Hi,I am Niraj, A result oriented hospitality professional and operations specialist with strong analytical and planning skills, almost 14 years of progressive experience ensuring the smooth running of hotel with highest satisfaction of the guest. Ensure cohesive teamwork of personnel development and implementation of system and the leadership of Internal operations. Holds a track records of providing quality services to internal and external customers both in all assigned tasks, while upholding organization’s ethics and values. Personally oversees the development, implementation and monitoring of efficient and effective operational processes, including to ensure that company follows quality processes. Experienced in Hotel Operation Management, Restaurant & Banquet Operations, Room Division Sales, Catering Sales, Training & Development, Sales and Marketing Strategies, Departmental Budgeting, Forecasting, Staffing and Cost Control. Strong and effective communication skills with both internal & external customers. Ability to motivate and counsel to bring out the best in team members and colleagues. Very active and strong in managing Social Media. Positive Attitude with Quick Thinking ability and very focused in revenue generating of the hotel through various different concepts