It Network Technician
CurrentAs IT deploying, implementing and troubleshooting communication and data network systems, including satellite and wireless communication equipments, assisting in desktop support including hardware and software, asset tracking and inventory, to KBR employees, sub-contracts and strategic partners. Provide extensive Customer Service to KBR, Client and other Contractors.Responsible for expediting escalated issues and investigating to resolve IT support issues.Submit GSAFs for new user accounts, account terminations, account migration and several access requests. Responsible for monitoring the Get It (GSS/Peregrine) database for trouble tickets and coordinating equipment repair.Configuring Cisco Router and SwitchesFlashing and repairing RadiosProviding direct desktop supportNetwork Cabling (Cat5/e/6 and fiber optic) Perform assigned duties and provide assistance to others as needed.Track and manage computers for the Logcap III Project in the Middle East.Responsible for entering computer and software requests into Quick Base. Keying GSS Tickets to mirror Quick Base with Main Control.Responsible for ensuring all necessary approvals and justifications to issue computer are in order.Responsible for ordering computers and peripherals.Perform required DOJ Backup (backing up computer hard drives)Sever Management (Local IT group)