• Responsible for creating and administrating all e-mail, cloud, and mobile, web & desktop application user login credentials. • Responsible for Installing and configuring computer hardware, operating systems, and applications.• Responsible for updating and administrating the Intranet site, Internet site, Social Media, and Mobile Apps.• Responsible for Configuration and testing of any new hardware and software• Responsible for diagnosing & resolving hardware, software & end users problems.• Strong technical support expertise with a background in multi-platform systems and educating people on information technology topics. • Demonstrate strong interpersonal skills, including the ability to liaise effectively with fellow team members to anticipate technical limitations and glitches and effect smooth system deployments• Writing documentation for procedures, documentation of changes regarding users, functions & systems• Provide relevant feedback to technical, application, and project team developers to ensure fast incident/problem resolution• Worked closely with multiple management teams, such as Network, Applications, Communication, and Enterprise, to facilitate efficient output and solutions• Teach and Aware Cyber Security.• Supervise Surveillance System (CCTV, IP camera and Biometrics Attendance, Access Control)• Responsible for help desk management.• Responsible for IT equipment Procurement.• Counsel Staff• Other Policing Job

• Configuration and testing of any new hardware and software• Diagnosing & resolving hardware, software & end users problems• Preparation of materials, presentation, documents and other logistics for seminar and workshop & meetings.• Maintain daily ,weekly, monthly report• Drafts end-user and technical documentation• Established and maintains relationship & coordinate with people working in various unit within organization and people of another organization• Provides guidance, orientation and training to staff.• Email and Internet administration• Provide Network support, computer hardware support, and application support via phone, email, and remote access software• Assist users with installing, operating, and managing software and hardware and provide IT Help Desk support and contractual oversight of computer networks, desktop hardware and software, and troubleshooting issues.• Website design, update and maintenance• Install CCTV, IP Camera and biometrics devices.• Other Policing duty.

• Ensure that all documentation obtained is properly secured and filed;• Create and maintain Databases for all units under the Training Coordinator;• Serve as Data Collation Centre;• Supervise the Training Data Base/Management Information System;• Collect and store all relevant training data/information and Analyze it;• Ensure the security of such information, both in its soft and hard copies;• Ensure that any such stored information is easily retrievable whenever wanted;• Prepare and submit weekly, monthly, quarterly and annual reporting of the MHQ Training Department;• Oversee personnel and administrative issues in the MHQ Training Department;• Carry out any other assignments as may be given by the Police Commissioner or the Training Coordinator from time to time.

• Preparation of materials, presentation, documents and other logistics for seminar and workshop & meetings.• Hardware maintenance & Troubleshoot• Network Monitor and Troubleshoot• Software Installation• Website design, update and maintenance

• Preparation of materials, presentation, documents and other logistics for seminar and workshop & meetings.• Maintain Daily/Weekly/Monthly Situation Report• Maintain all incoming and outgoing office document• Hardware maintenance & Troubleshoot• Network Monitor and Troubleshoot• Software Installation