Niraj Tiwari personal email
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Enthusiastic and Professional with Engineering Graduate. 10+ years of Experienced administrative works along with training in a wide range of office administration tasks. Able to work under pressure and collaborate with a team. Successful record of fielding phone calls, providing information to clients and acting as a liaison between departments for end-user computing to help and support desktop, laptop, and Mac systems.Serve customers globally as System Administrator to provide support to staff in all office locations on company supported applications, software and hardware. Primary responsibilities include managing support calls/tickets, and troubleshooting applications and systems. I have excellent troubleshooting and resolution skills, the ability to distinguish between different problem types. Excellent customer service being a desktop system administrator. As part of routine job, I have the following great skills.• Provide phone/email/helpdesk-ticketing technical support to end-users on hardware, software and network-related problems such as setup, troubleshooting, and repair of user systems• Conduct remote troubleshooting of computer problems• Identify research, resolve, and document technical problems• Strong problem-solving skills and methodical troubleshooting are required• Great ability to learn new skills and keep current with rapidly changing information technology.• Ability to work in team or independently.• Great communication skills and be able to work effectively with all employees• Document resolutions for future reference• Proficient in all of the right programs, have strong verbal and written communication, and customer service skills, and are able to multitask in a fast-paced work environment.• Great to get to the root of a problem! Troubleshooting problems is second nature to you.
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Senior System AdministratorOsttra Mar 2024 - PresentGurugram, Haryana, India -
Senior AnalystWipro Mar 2023 - Sep 2024Gurugram, Haryana, India -
Senior AnalystWipro Mar 2023 - Apr 2023Gurugram, Haryana, India -
Assistant ConsultantTata Consultancy Services Jul 2022 - Nov 2022Noida, Uttar Pradesh, India• 10+ Years of Experienced Enthusiastic Professional - Engineering Graduate Degree (BE - ECE). • Desktop / EUC Technical IT Support & Administration. • Currently working with India Largest company – Tata Consultancy Services Ltd. -
Desktop Support/Systems AdministratorDaphnis Software Services Pvt Ltd Mar 2017 - Jun 2022Noida, Uttar Pradesh, IndiaMy role being a desktop administrator to management of user workstations for the organization. My duties involve configuring and overseeing network connections, data management, user settings, and security. Working in shift to handle technical support for desktop, laptops related issues for UK and USA customers. -
Technical Support SpecialistMayur Technosoft Nov 2014 - Feb 2017Noida, Uttar Pradesh, IndiaMy role is take care of end to end resolution of desktop related issue like no boot , no internet any software related queries -
Desktop Support TechnicianNxxit Jul 2011 - Aug 2013Noida Area, IndiaSystem Administrator for end-user computing to help and support desktop, laptop, and mac systems.
Niraj Tiwari Skills
Niraj Tiwari Education Details
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Electronic And Communications
Frequently Asked Questions about Niraj Tiwari
What company does Niraj Tiwari work for?
Niraj Tiwari works for Osttra
What is Niraj Tiwari's role at the current company?
Niraj Tiwari's current role is Senior Analyst.
What is Niraj Tiwari's email address?
Niraj Tiwari's email address is ni****@****ail.com
What schools did Niraj Tiwari attend?
Niraj Tiwari attended Visvesvaraya Technological University.
What are some of Niraj Tiwari's interests?
Niraj Tiwari has interest in Networking.
What skills is Niraj Tiwari known for?
Niraj Tiwari has skills like Ccna Certified Network Engineer.
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Niraj Kumar Tiwari
Sde At Birdchime Technology Llp | Currently Pursuing Mca From Vellore Institute Of Technology | Shopfiy Freelancer | Front-End Developer | Shopify Developer | Freelancing | Software Engineer | React Front-End DeveloperShillong -
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