• Collaborated with cross-departmental stakeholders to enhance the healthcare claims management system, achieving a 25% improvement in efficiency.• Worked with technical teams to design process models, automating critical areas of the claims lifecycle using AWS services such as EC2, S3, and Lambda.• Implemented Data Build Tool (DBT) to create data models integrated with claims processing, resulting in a 15% reduction in manual interventions.• Developed interactive reports in Power BI with advanced DAX functions, offering real-time insights into claims status and identifying potential delays.• Collaborated with healthcare providers and data scientists to improve predictive analytics models, enabling the early identification of at-risk patients.• Gathered requirements to integrate real-time patient data and medical history into predictive models, enhancing healthcare outcomes.• Utilized AWS Redshift to manage large volumes of historical patient data, ensuring efficient data processing and analysis.• Designed Power BI dashboards to visualize key health metrics, contributing to a 10% reduction in hospital readmissions by enabling better patient tracking.

• Led the upgrade of a Mortgage Application Platform, enhancing user experience and streamlining the real estate financing application process.• Managed project tasks using JIRA, enabling effective sprint planning and user story tracking in an Agile Scrum environment.• Designed intuitive user interface wireframes with Adobe XD, significantly improving the usability of the mortgage application.• Integrated third-party services via APIs for real-time property valuations and credit data, ensuring enhanced data accuracy during the application process.• Implemented Optical Character Recognition (OCR) with Tesseract, automating document scanning and reducing manual data entry errors.• Utilized Blue Prism for Robotic Process Automation (RPA), automating routine tasks in the mortgage workflow to enhance efficiency.• Developed predictive analytics models using Python and TensorFlow, aiding underwriting decisions by accurately assessing credit risk.• Created interactive dashboards in Tableau to visualize key performance metrics, resulting in better decision-making and improved customer satisfaction.