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Niraj Toshniwal Email & Phone Number

Customer Success Manager at Salesforce
Location: Hyderabad, Telangana, India 10 work roles 1 school
1 work email found @cognizant.com 2 phones found area 214 LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email n****@cognizant.com
Direct phone (214) ***-****
LinkedIn Profile matched
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Current company
Role
Customer Success Manager
Location
Hyderabad, Telangana, India
Company size

Who is Niraj Toshniwal? Overview

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Quick answer

Niraj Toshniwal is listed as Customer Success Manager at Salesforce, a company with 83776 employees, based in Hyderabad, Telangana, India. AeroLeads shows a work email signal at cognizant.com, phone signal with area code 214, and a matched LinkedIn profile for Niraj Toshniwal.

Niraj Toshniwal previously worked as Solutions Architect at Tech Mahindra and Technical Lead at Lti - Larsen & Toubro Infotech. Niraj Toshniwal holds Bachelor Of Engineering (Be), Computer Science from Biet/Vtu.

Company email context

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{first}.{last}@cognizant.com
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Profile bio

About Niraj Toshniwal

• 13+ years of industry expertise, specializing in various technical and functional roles.• Strong experience in Mulesoft across multiple domains. Established Mulesoft CoE to ensure following the defined standards of API development• Leading by example, providing technical guidance and mentorship to development teams.• Performed comprehensive code reviews, established best practices, and ensured adherence to coding standards. Implemented rigorous data governance policies and ensured compliance with regulatory requirements. Managed API lifecycle governance using the Anypoint Platform.• Demonstrated capability in developing and communicating a clear product vision and strategy to cross-functional teams, stakeholders, and executives. Successful alignment of product roadmaps with overall business goals and market trends to cross.• Proficient in product requirements gathering, prioritizing business value, conducting gap analysis, benchmarking competitor product features, creating business process flows and user stories, and managing product and release backlogs through interaction with a diverse customer base.• Strong Customer facing skills, Analytical Thinker, Problem solving, People Management with high result oriented outputs

Listed skills include Ibm Datapower, Ibm Websphere Mq, Axway, Sql, and 4 others.

Current workplace

Niraj Toshniwal's current company

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Salesforce
Salesforce
Customer Success Manager
Hyderabad, IN
Website
Employees
83776
AeroLeads page
10 roles

Niraj Toshniwal work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

Hyderabad, IN

Solutions Architect

Current

Hyderabad, Telangana, India

  • Enhanced the performance, scalability, and robustness of the integration ecosystem, minimized disruptions, and maximized return on investment (ROI).
  • Led team size of 15 members.
  • Won a £100K migration project and saved additional £80K in license costs(Most Recent)
  • Successfully submitted multiple RFP’s for different projects, winning most of them for TechM.
  • Established TechM as the preferred Vendor to deliver the integration solutioning. Positioned TechM as a catalyst for progress and growth in both geographical and technological growth of the business.
  • Define release goals, requirements, and priorities, determine release dates and contents, and manage the development team's product backlog with defined epics/user stories.
Oct 2021 - Present

Technical Lead

Hyderabad, Telangana, India

  • Developed architectural blueprints and detailed documentation for integration solutions.
  • Optimized integration solutions for performance and scalability
  • Conducted code reviews to ensure code quality and adherence to architectural standards.
  • Established Mulesoft CoE for following the defined standards of API development.
  • Lead, guided and engaged with the team of product managers and developers, along with various stakeholders(around 22-member team), executives, customers and partners to gather feedback and demonstrate the various.
  • Implemented and managed CI/CD pipelines for MuleSoft projects.
Oct 2019 - Oct 2021

Senior Associate

Hyderabad Area, India

  • Defined and communicated the product vision and strategy, aligning it with business goals of customer(WalMart and JCI) and market demands, along with analysis of its competitors to give it the business edge.
  • Defined and executed a robust product roadmap, strategy, and vision, to efficient backlog contributing to the overall success of the product.
  • Led the launch of handheld price scanners, resulting in higher revenue growth, user adoption, and an increase of 13% increase in market share.
  • Conducted market research and competitive analysis to identify opportunities and inform product decisions.
  • Achieved a 37% increase in customer satisfaction by implementing user feedback and improving product usability.
  • Implemented a unified design strategy, achieving consistency and uniformity across the organization's product portfolio.
Oct 2018 - Oct 2019

Product Owner

Greater Milwaukee Area

  • Product Owner and Scrum Master
  • Product vision and product roadmap, product health monitoring, launch, promotion and product evangelism, keeping focus on ROI
  • Assessing values, develop cases, themes and epics to ensure that work focuses on product strategy
  • Solving problems, complete trade-off analysis and makes decisions to stay on business deliverable commitment track, forming deadline of the project.
  • Collaborating with stakeholders during the concept development and visioning of the product prioritizing the epics.
  • Working with project managers and technical leads to prioritize and determining the scope for product development cycles.
Jun 2017 - Sep 2018

Product Owner

Dallas/Fort Worth Area

  • Product Owner and Scrum Master
  • Responsible for defining requirements and priorities, determining the release date, contents, managing and developing the product backlog, defining epics/user stories to development team, backlog grooming practice.
  • Assessing values, develop cases, themes and epics to ensure that work focuses on product strategy
  • Working with project managers and technical leads to prioritize and determining the scope for product development cycles.
  • Defining release and sprint goals
  • Solving problems, complete trade-off analysis and makes decisions to stay on business deliverable commitment track, forming deadline of the project.
Oct 2015 - May 2017

Scrum Master

Bentonville, Arkansas

  • Defining Quality Standards and Metrics for the current product for every sprint.
  • Analyzing automation test failures and fixing issues.
  • Extract, anticipate and manage requirements from the client and guide the team to deliver the product under respective sprints as a Scrum Master.
Feb 2015 - Oct 2015

Team Lead

Indianapolis, Indiana Area

  • Requirement Gathering, Test planning/estimation, Test case preparation, Test Execution, Defect Management & co-ordination between onsite and offshore team members
  • Was responsible for the maintenance of the MQ architecture and enhance the current architecture making it more robust.
Sep 2014 - Feb 2015

Scrum Master And Qa Analyst

Bengaluru Area, India

  • Extract, anticipate and manage requirements from the client and guide the team to deliver the product under respective sprints as a Scrum Master.
  • Defining Quality Standards and Metrics for the current product for every sprint.
  • Analyzing automation test failures and fixing issues.
Jul 2012 - Aug 2014

Production Support Analyst

Bengaluru Area, India

  • Leading the Production support and Configuration team activities.
  • Responsible for preparing Test documents and Business justification for production rollout.
Nov 2010 - Jun 2012
Team & coworkers

Colleagues at Salesforce

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1 education record

Niraj Toshniwal education

  • Biet/Vtu
    Biet/Vtu
    Computer Science
FAQ

Frequently asked questions about Niraj Toshniwal

Quick answers generated from the profile data available on this page.

What company does Niraj Toshniwal work for?

Niraj Toshniwal works for Salesforce.

What is Niraj Toshniwal's role at Salesforce?

Niraj Toshniwal is listed as Customer Success Manager at Salesforce.

What is Niraj Toshniwal's email address?

AeroLeads has found 1 work email signal at @cognizant.com for Niraj Toshniwal at Salesforce.

What is Niraj Toshniwal's phone number?

AeroLeads has found 2 phone signal(s) with area code 214 for Niraj Toshniwal at Salesforce.

Where is Niraj Toshniwal based?

Niraj Toshniwal is based in Hyderabad, Telangana, India while working with Salesforce.

What companies has Niraj Toshniwal worked for?

Niraj Toshniwal has worked for Salesforce, Tech Mahindra, Lti - Larsen & Toubro Infotech, Cognizant, and Tata Consultancy Services.

Who are Niraj Toshniwal's colleagues at Salesforce?

Niraj Toshniwal's colleagues at Salesforce include Hollie Suffield, K Rajkishore Patro, Hillary Hulse, Cpa (Inactive), 홍대영, and Ravi Kumar Upputuri.

How can I contact Niraj Toshniwal?

You can use AeroLeads to view verified contact signals for Niraj Toshniwal at Salesforce, including work email, phone, and LinkedIn data when available.

What schools did Niraj Toshniwal attend?

Niraj Toshniwal holds Bachelor Of Engineering (Be), Computer Science from Biet/Vtu.

What skills is Niraj Toshniwal known for?

Niraj Toshniwal is listed with skills including Ibm Datapower, Ibm Websphere Mq, Axway, Sql, Microsoft Sql Server, Eclipse, Microsoft Office, and Oracle.

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