Nirali Dasani Email & Phone Number

Dubai, Ae

Dubai, Ae

Dubai, United Arab Emirates

• Strategically organised and oversaw daily logistics and operations for the Product Acquisition Team, ensuring smooth workflow and efficiency.• Employed effective sales techniques to drive order placement and increase revenue, resulting in a significant boost in sales numbers.• Provided dedicated support to the Sales team and Business Development Managers, ensuring high levels of client satisfaction and fostering strong client relationships.• Acted as the Brand Manager for brand partnerships and onboarding, successfully onboarding 81 new brands, surpassing the goal of 35+ brands for the Holiday Campaign in 2022.• In the process, collaborated closely with the Marketing department, leveraging synergies to launch revenue-generating campaigns and achieve business objectives.• Identified and onboarded new products/suppliers, establishing profitable wholesale partnerships to expand the product portfolio and drive business growth.• Led the highly successful Holiday Campaign, implementing strategic marketing tactics that generated an impressive revenue of $1.3 Million over a period of 4 months.• Established and nurtured productive relations with a diverse portfolio of more than 35 suppliers.• Devised strategies to reduce the order issues caused by supplier oversight from 12.4% to 9.6%.• Took the lead in various projects, employing data analysis techniques to identify areas for improvement and uncover valuable insights for enhancing operational efficiency.• Fostered and nurtured positive working relationships with team members and stakeholders, promoting a collaborative work environment and contributing to overall success.

Wellington, Wellington Region, New Zealand

• Achieved high customer satisfaction by promptly addressing needs and resolving concerns over 1,500+ customers.• Demonstrated exceptional customer support to both internal and external clients.• Successfully provided expert advice and assistance, catering attentively to special requirements.• Efficiently handled a wide range of customer inquiries, such as account payments, service repairs, sales inquiries, and credit applications.• Proactively resolved 1500+ customer issues and complaints, fostering positive relationships and ensuring customer loyalty.

Dubai, United Arab Emirates

• Played a key role in the pre-opening team for Geisha House Restaurant, preparing for a successful launch. • Coordinated and facilitated the necessary paperwork for staff visas, medical requirements, and Emirates IDs. • Designed and developed an employee handbook in compliance with local laws and regulations. • Managed coordination with contractors, fit-out designers, and engineers to obtain necessary approvals for the restaurant.

Dubai, United Arab Emirates

• Demonstrated expertise in efficiently managing vendors, ensuring smooth transportation operations, and effectively troubleshooting to identify and implement effective solutions.• Directly handled travel bookings, specifications, and coordination for 150+ camps, ensuring accurate and timely execution of client requirements.• Led a team of operations staff, providing training and guidance to ensure efficient logistics and smooth operations.• Implemented effective coordination strategies to ensure seamless trips and minimize errors, resulting in improved client satisfaction.• Demonstrated strong problem-solving skills by resolving real-time logistics-related issues during camp operations, mitigating potential disruptions.• Coordinated and managed operations across all organizational verticals, fostering collaboration and alignment to achieve operational excellence.

Masters In Global Management, Business Administration And Management, General

Master Of Business Administration - Mba, Marketing/Marketing Management, General

Bachelor Of Science - Bs, Business Administration And Management, General