- Proficient in designing, deploying, and managing cloud-based solutions on Azure Gov Cloud for IFS Cloud and Apps 10 solutions.- Skilled in laying out and managing network infrastructure on Azure Gov Cloud, including deploying local network gateways, VNET gateways, connections, and VNET peering.- Experienced in infrastructure provisioning using ARM templates- Capable of creating storage accounts, recovery service vaults, and setting up VM level, file, and folder level backups.- Skilled in NSG hardening and performing post-security checks.- Experienced in installing, configuring, and administering Oracle databases (12c/19c), including database cloning.- Proficient in deploying and configuring IFS Cloud/Apps 10 and related add-on servers, as well as application gateways.- Capable of performing cold backups and RMAN backups, as well as middleware server redeployment and configuration.- Experienced in setting up maintenance accounts and configuring Azure patching on servers.- Skilled in setting up Azure runbooks and PowerShell scripts for task automation.- Proficient in Linux server administration and Kubernetes remote deployment.

• Application Packaging.• Providing Primary administration and tier 3 technical support on Windows Platform.• Managing Hybrid endpoint management environments (Intune & SCCM) to support Autopilot desktop deployment, review of desktop vulnerabilities, testing and deployment of patches and software for all endpoint devices, troubleshooting software and application installations.• Managing and implementing compliant policies for devices such as Windows, iOS, Android and MacOS using Intune.• Build, Test and Deploy OS images using Task Sequences.• Remediating failed SCCM/Intune package/application installations.• Developing and implementing Software Update Schedule including patch management and software distribution tools to ensure updates are rolled out in a timely manner.• Management and support of Microsoft Defender/Symantec Endpoint Protection environments.• Working with application owners on remediation of vulnerable software through SCCM/Intune updates.• Working with R&D, Consulting and Support organizations to build, publish and maintain lifecycle of software in Software Center.• Building Power BI reports for hardware and software inventories, new or aged vulnerabilities etc.Working with on-prem Active Directory and Azure AD including Azure AD groups, OU and GPO. •Administration in Collaboration with Desktop Support Team to address/resolve enterprise wide end user computing issues.• Create and implement automated processes that reduce manual efforts and increase overall efficiency and scalability.• Provide Tier 3 support and handle escalations from Service Desk, Global End-user Support and other tier 3 IT operations teams.

• Manage deployment of all patches, critical updates and service packs on a timely basis using SCCM.• Create and manage application deployment objects for new and existing software.• Application Packaging for customer needs using PSADT.• Develop and execute on enterprise Workstation Imaging / Deployment Methodology / Task Sequences.• Providing Tier 3 Support for Windows Platform related issues.• Setting up Azure Patch Management / Intune and Automation.• Monitor Microsoft SCCM Platform health and mitigate identified problems.• Mentoring, Guidance and Professional Development for Junior Team Members.• Orchestrator Automation and Troubleshooting.

• Designing, Planning, and Implementing System Center Configuration Manager.• Setting up Monthly Windows Patching through SCCM for 20 plus Customers in Norway.• Application and Package deployment through SCCM.• Application packaging through Powershell Application Deployment ToolKit (PSADT) for Customers in Sweden (On Site)• Monitoring updates via Automatic Deployment Rules (ADR), Update Groups, Deployment packages, and other methods.• Knowledge on creating configuration Items, Configuration baselines and Task-sequences.• Create, modify and produce custom reporting as needed.• SCCM Performance Monitoring.• Responsible for writing and maintaining procedural and design documentation.• Tier III support with in-depth knowledge of desktop/application troubleshooting.• Reporting on the success or failure of Application deployments.• Manage and report on hardware and software inventory.• Group policy administration.• DNS/DHCP administration and troubleshooting related issues.• Performing DC migrations.

99X Services Pvt Ltd.• Setting up Monthly Windows Patching through SCCM for more than 20 plus Customers in Norway.• Performing Monthly maintenances.• Monitoring SCOM, PRTG, Nammo, ICinga.• Providing L2 Support in Windows, VMWare, Citrix and Linux.• Automation using Windows Powershell.• DB and Exchange Clustering.

Project - McDonalds Role - Software EngineerDuration - Dec 2016 to Feb 2018Domain - InfrastructureTechnology - SCCM, SCOM, SQL, Windows ServerProject Description - Provide L3 support for all McDonald’s stores in USTasks :- Scripting to automate Windows Tasks. (PowerShell, Batch).- Custom\Standard applications and package deployment via SCCM . - Installing ,Configuring and Troubleshooting of Windows server 2012 and Hyper-V 2012.- SQL Scripting.- System Center Configuration Manager (SCCM) 2012 Administration.- System Center Operation Manager (SCOM) 2012 Administration.- Deploy Applications and Packages to McDonald's store devices as a bulk via SCCM .- Analyze SCCM Logs and troubleshooting issues.- Download and deploy Microsoft Security updates monthly using SCCM .Project - Philips Managed ServicesRole - Systems Support EngineerDuration - Feb 2018 to DateDomain - Health CareTechnology - Active Directory, o365, SalesForce, Sail Point, ControlM, HP OpenView, PeopleSoftProject Description - Provide L1 & L2 support for Philips Employees in US and Canada (IT Operations)Tasks : - Active Directory Administration. - Scripting to automate Windows Tasks. (PowerShell, Batch). - SailPoint Administration. - Analysing Logs and Alerts. - Remotely Resolving L1 and L2 Issues of Users. - Handling Client Calls. - Notifying and Escalating Issues to Appropriate Teams. (IT Operations) - Monitoring ControlM and HP OpenView Alerts.

• Managing Hirdaramani Group’s IT Infrastructure Service Desk.• Active Directory Administration and Group Policy Management (Win Server 2008 & 2012).• Handling Exchange Server (Exchange 2010 On Premise & Exchange 2016).• Microsoft Office 365 Admin Portal Administration.• Managing SQL Server (Backup).• Troubleshooting and Handling Microsoft AX ERP System Issues.

• Monitoring Bank’s Anti Money Laundering System.• Compliance Reporting for Central Bank of Sri Lanka.