Niranjan Gautam Email and Phone Number

* PCS-Admission Bed Management. Take admission of Cash, Cghs, Echs, Corporate and Tpa.. Patient counseling. To give the surgical estimate of cash and corporate patient. Briefing the patient about their policy and room capping. To accurate share cash/credit corporate billing and discount information with customer. To explain the room upgrading and downgrading policy of patient. To explain the billing cycle discharge process and refund policy of the patient.* Corporate and PSU Dealing with Cghs, Echs,Corporate and PSU for admission and Approval. Handled Query of all Credit bills. Visit to all corporate and Tpa to get business. Timely submission of outstanding bills to respective companies in co-ordination with billing Manager. Timely recovery of outstanding bills. Timely renewal of agreement/MOU. Monitor dockets needs to be send to TPA/Corporate in TAT. Corporate feedback.* Operations Communicate with doctors, nurse and ward attendants. Streamline the operational procedures of the facility to provide patients with the best care. Confirming surgical clearance from billing before surgery.  I also manage my team and effective guidance.  Adhere strictly daily reporting system to immediate senior.

*Listen all queries of Customer and suggest them best solution from available resource.*Sorting appropriate.*Doing POS billing and handling daily cash.*Manage transaction with customer using cash register.*Cross sell product and introduce new once.*Coordinated with Customer, collected feedback, and provided recommendation to the management. *Handled complaints from Customer diplomatically.