Niranjan Pokhrel

Niranjan Pokhrel Email and Phone Number

Murdoch University
Niranjan Pokhrel's Location
Kenwick, Western Australia, Australia, Australia
About Niranjan Pokhrel

Highly motivated and detail-oriented IT professional with a strong educational background in networking, cybersecurity, and IT Support. Seeking a Help Desk Support role to use my technical skills, problem-solving abilities, and commitment to continuous learning. With hands-on experience at Murdoch University’s Student IT Help Desk and IT Security Project, I aim to efficiently manage and resolve technical issues while providing exceptional IT assistance to users.

Niranjan Pokhrel's Current Company Details

Murdoch University
Niranjan Pokhrel Work Experience Details
  • Murdoch University
    Student It Support Helpdesk
    Murdoch University Mar 2024 - Jul 2024
    Perth, Western Australia, Australia
    As an IT Help Desk Support Student at Murdoch University, I provided assistance to students with a variety of technical needs essential for their studies. My responsibilities included creating and resolving support tickets, escalating issues to IT technicians when necessary, and assisting students with software installations provided by the university. I supported students with tools such as Microsoft 365, EndNote, and MS Azure Labs, and guided them in setting up virtual machines. I troubleshot basic network issues, helped install drivers, connect student devices to the university network, and facilitated the use of the university VPN. Additionally, I assisted with booting personal devices and provided support for installing and using Linux OS (Kali, Ubuntu, Windows Server). I also conducted training sessions to raise awareness of security procedures and policies to ensure students adhered to university guidelines.

Niranjan Pokhrel Education Details

Frequently Asked Questions about Niranjan Pokhrel

What is Niranjan Pokhrel's role at the current company?

Niranjan Pokhrel's current role is Murdoch University.

What schools did Niranjan Pokhrel attend?

Niranjan Pokhrel attended Murdoch University, University Of Southern Queensland, Tafe Queensland, Tafe Queensland.

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