As a functional Lead for the Sales & Distribution module to implement the Service Sales process in the SalesOrder moduleProject Description: Service Sales Order Implementation in JDE 9.2, JDE Production Support E1 9.2Key Deliverables: Examining User Requests in the form of User Stories to offer solutions for implementing the process in the Sales module Designing Custom JDE applications, reports, JDE tables, and business views to be used in various processes, Customsolutions for the different processes such as Invoice consolidation, Restrict Partial invoicing, Credit checks, SubcontractPurchase against Service Sales and interface solutions for Service Order processes integration from ServiceMax to JDE forOrder creation\update Liable for Configuration of Sales setups including Order Activity rule for new Order\line type, DMAAIs, Flex accounting,Testing and verification of data uploaded from one system to another Functioning on data migration to recognize open Order scenarios of Service Orders (G48) to bring into Sales Order (G42) Formulating a worksheet to propose a solution for each scenario involving the transfer of data from one system to anotherand a TO BE document, including DFS, to analyse and approve by the ERP domain lead  Developing Custom staging tables & custom UBE to upload data into the JDE Sales Order module Assisting team in understanding existing processes and directing the development of effective solutions for User storiesraised Engaging in regular calls at the start and end of the day to discuss the stories to be produced for approval and progress onthe buildAs Senior Consultant & Project Lead in support projectKey Deliverables: Providing business and system analysis and translating needs into business solutions with the JDE Applications,advising and helping other consultants with the end users.

As Functional Lead for Sales & Distribution Domain in Onsite and offshore conditionsProject Description: JDE support and development Project for Sales and Distribution Management. SLA-based support forFrench water Solution Company in onsite and offshore modeKey Deliverables: Worked on a Chatbot (AI-based) project to aid end users in resolving their own issues by themselves, and Automation andRobotic Process Automation used the case to decrease manual activities and increase productivity for client businessprocesses Accountable for Requirement Gathering and creating AS-IS processes for business cases. Designed TO BE process &documentation to deliver the expected outcome Responsible for delivery of ensured SLAs, resolving incidents and providing solutions with RCA to achieve businesssatisfaction and operational effectiveness on time Conducted weekly Team meetings to discuss Request change, Incidents, solutions & knowledge sharing, and weeklymeetings with North America & Europe region L1s & LAMs to discuss open issues, pain areas & follow up on pendingtickets Engaged in Solution Domain meetings to discuss change requests, improvements, or progress of mini projects handled bythe internal team and in Production deployment meetings every week for the Sales & Distribution domain.

As a Function Consultant & Project tester for the JDE version upgrade from 9.1 to 9.2Key Deliverables: Performed Unit testing in the DV environment for all retrofitted Standard, Copy of standard & Custom JDE objects Explained the retrofit with the development team to ensure that all functionality was working as intended. Prepareddocumentation of Unit testing for Passed & failed objects Reported problem error occurring while Unit testing after discussion with the Dev team to fix. Created test scripts forIntegrated testing Implemented integrated test scripts in the IAT environment and prepared documentation. Communicated with OracleCorporation regarding the reported bugs. Managed ESU research and application Functioned on new Development, enhancement, User Application Testing, Support-maintenance, and task management(Analysis, Design, Development, Unit and User Acceptance Test (UAT) and resolved Critical \High incidents to achieve SLAon time and supported teammates for the same Designed the Functional Specification Document (FSD), wrote the Test scripts, and Prepared Test Data, and documentation Worked and reviewed Security requests, such as Menu, Roles, Security Workbench Management & Matrix from NON-PRODto PROD environment and Documentation and on an internal mini project including German Merger, APAC, Egypt-turkey &LATAM Rollo Outs & supported in upgrade activities Provided proposals, RFPs, WBS, and contract negotiations to project team and managers