As an experienced IT professional with 8 years of experience in the IT infrastructure and service industry, I have gained extensive knowledge in Windows Server, Linux OS, Active Directory, Google Workspace, Azure Cloud,Okta, O365 and Azure Active Directory. I also have experience in network switching, routing, and security, and am knowledgeable in Symantec and Sophos security as well as firewall management.Additionally, I have experience in Okta identity management tool, and device management software like SCCM, Jamf, and Hexnode. My expertise in Windows PowerShell scripting has allowed me to automate various tasks and improve operational efficiency.I am certified in AZ-900, AZ-104, and SC-900, and have experience in team management. My understanding of ITIL and ITSM methodologies has enabled me to streamline processes and improve service delivery. I am familiar with ticketing tools such as Remedy, Service Now, and Freshdesk.As a dedicated IT professional, I am passionate about providing high-quality IT services and solutions that meet business needs. My strong problem-solving skills have enabled me to troubleshoot complex issues and find innovative solutions. I am always eager to learn new technologies and stay up-to-date with the latest industry trends.If you are looking for an IT professional who is reliable, detail-oriented, and committed to providing exceptional service, please don't hesitate to contact me.