Niranjani Ramasamy Email & Phone Number

Kuala Lumpur, My

Zurich, Zurich, Ch

Kuala Lumpur, My

♦ Led the agile team towards the delivery of CIMB OCTO, a seamless banking app through mentoring, resolving impediments and tracking team velocity for continuous improvement. ♦ Organized and facilitated core Agile ceremonies: sprint planning, daily stand-ups, sprint reviews, sprint retrospectives and release planning for 12+ team members. ♦ Assisted management with backlog refinement sessions for 5 releases.♦ Communicated management expectations, team performance and built morale among 14 team members.♦ Worked with 3 Scrum Masters to increase effectiveness of Scrum application in the organization.♦ Ensured 100% of team risks, impediments and blockers were identified, communicated and resolved.

Kuala Lumpur, My

♦ Develop and manage all aspects of end-to-end project delivery, starting from project scoping & planning, financial and resource management, risk management, quality control, project execution, deployment and handover to post deployment stabilisation for BAU mode readiness. ♦ Success track record of strong delivery for Digital Banking projects (mainly on CIMB Clicks) with multiple ecosystems within strict timelines and budget.♦ Lead and manage the project team which consist of BA, developers and testers towards the delivery of various Digital Banking projects focusing on Clicks – Mobile Banking Application such as:a) Migration of CIMB Pay to Paynet DuitNow QR [supporting On-Us and Off-Us Merchants]b) Introduction of Clicks Post Transaction Alerts via Whatsapp c) Paynet regulatory projects – P2P QR, CrossBorder & JomPay QRd) TAC on Clicks Mobile Application♦ Ability to effectively communicate project status, issues, risk and dependencies to senior management stakeholders and team members across various divisions resulting in effective PWC, PSC and daily scrum meetings. ♦ Highly proactive in managing, prioritizing and negotiating timelines and deliverables where necessary to meet key business objectives.♦ Actively managed Business Users by maintaining clear communication throughout the project and provide value added input such as prioritizing change request, monitoring of UAT status reports, and paying attention to Clicks Performance stability and security risks. ♦ Ensure quality of project delivery is met as per banking GPLC, all through change management, deployment support, business verification test and post live support with the technical team.

Singapore, Singapore, Sg

Company: OCBC Bank BerhadTitle: Technology Information Security ManagerDuration: July 2016 – PresentI manage a team of 15 user access systems administrators and reviewers in overseeing global user identity and security access across wide ranging systems and applications.A major part of my role involves overseeing user access provisioning & de-provisioning, access automation configuration as well as process governance of Active Directory, SIBS AS400 and other OCBC in-house applications.This includes monitoring and tracking the progress of each team member while preparing weekly and monthly status reports.Besides facilitating User Acceptance Testing and Request for Change reviews for application releases and technology updates in compliance with set processes, I also drive continuous process improvement and manage centralized systems in improving operational excellence as well as efficiencies. Additionally, I lead on-boarding of new systems for user access provisioning while implementing incident and problem management for access entitlements as well as terminations.In the areas of audit readiness, I initiate pre-audit preparation including risk management and control management over operations effectiveness, reliability and compliance in line with established control protocol while conducting comprehensive review on team’s internal control design and practices.Apart from reviewing team processes to identify and mitigate vulnerabilities, I also work closely with OCBC Internal audit team and KPMG as well as analyze audit results and findings to recommend best practices to the team for audit closure.Other than that, I conduct training of new team members and promote cross-team collaboration in enhancing operational excellence.

Singapore, Singapore, Sg

Company: OCBC Bank BerhadTitle: IT Analyst - Payment SpecialistDuration: Nov 2007 – July 2016I was hired to spearhead the business process workflow mapping of AS-IS/ TO-BE process while analyzing business user requirements and technical functionality in proposing effective solutions to deliver the project goals.A part of my accountabilities involved collaborating with internal users in conducting data gathering including program requirements and objectives, functions and features as well as input and output.This included carrying out system specifications review and analysis in ensuring inclusiveness of all elements in line with business requirements.Besides that, I prepared conceptual and detailed documentation for program costing, development, logic and coding as well as testing and fine tuning while generating all documentations for data workflow as well as logical processes.I also served as Business Analyst for Project GST towards delivering project goals within industry set timeline.Apart from that, I served as front end liaising with vendors and internal stakeholders while monitoring the deliverables of appointed vendors in accordance with set project milestones.Other key accountabilities included:- Rendered comprehensive support in troubleshooting and resolving issues of the RENTAS and SWIFT remittance modules for the Integrated Payment System as well as production issues.- Carried out system specifications review and analysis in ensuring inclusiveness of all elements in line with business requirements.- Drove continuous improvement of the payment modules including existing programs modification as well as testing and debugging.Lastly, I provided project management assistance while managing project scopes in minimizing the quality of payment stream and resources.

London, Gb

I started my career tasked to carry out business requirements gathering, system architecture planning & design, specification formulation as well as project implementation while providing on-call night support in resolving production issues.This involved developing modules for file capturing, payment details validation as well as debit and credit posting while conducting SIT, UAT and regression testing for the Autopay Payment System.Besides that, I led the development and deployment of the Virtual Account in Malaysia, Bangkok, Australia, Seoul as well as Indonesia to enhance monthly payment reconciliation for customers.Additionally, I supported UAT for the introduction of OTP Token security feature for internet banking in Australia.I also conducted trainings for new staffs on RPF procedures and Batch run system.

Master Of Business Administration - Mba

Bachelor Of Science (B.Sc.), Computer Science