Key Roles & Accountabilities: ­Assisting students with their cancellation of courses and refunds where applicable and collection of cancellation fees where applicable to the student­Retaining students – Assisting with course changes and discount offerings, facilitating the processes and ensuring targets monthly­Financial Administration: Assisting students with their financial queries and payment allocations with a debt order set up­Collecting current student fees­PTP arrangement regarding students’ fees in arrears and to ensure overall targets are met monthly.­Achieving and exceeding budgets of over R770 000 monthly ­Planning and executing monthly projections and ensuing debtors’ projections are met

Key Roles & Accountabilities: ­Cash receipts and payments­Banking­Bank Reconciliations­Following up on overdue payments (30 , 60 and 90-day accounts)­Budget preparations­Paying suppliers

Key Roles & Accountabilities­Servicing corporate companies by performing functions related to the provision of music on hold, voice messaging, voice box and screening­Logging faults on CRM­Checking on the quality of service provided to client in the corporate sector ­Handling customer complaints ­Processing sales orders

Sales Responsibilities:­Selling Glomail and Samsung products as well as Nashua contracts­Capturing, processing and filing all documents pertaining to HR, Marketing and Sales­Meeting monthly turnover budgetsManagement Responsibilities:­Recruiting and training staff­Expenditure control­Compiling monthly reports for management­Appointed as Skills Development Facilitator (SDF) to design learning outcomes for staff development ­Handling disciplinary issues

To achieve sales plans, expense control, wages, profit contribution, stock take, performance indicators and monitoring in addition to all operations of the store.To provide solutions to seeking ideasTo understand the company's ethicsTo abide by the company's security manualProfitability: Control all petty cash expenditure and consumablesSales: To achieve sales plans and budgetsTo achieve key performance indicatorsVisual Merchandising: To ensure that the merchandising enhances products and maximises sales following all visual merchandising standards when placing stock/refilling shelvesMaintain store presentation and house keeping standards Participate in workshops Ensure shop fit is maintainedCustomer Satisfaction: Ensure that all team members are empowered to deal with dissatisfied customersPeople Management: Team Leadership - ensure a strong morale and good work ethics exists in the storeEnsure that open lines of communication are maintainedEnsure all team members have the product knowledge and motivation to maximise sales and are fully trained in all aspects of the culture and store operationsEnsure all team members are competent to perform their role and all associated dutiesDelegate tasks to appropriate team members and follow up accordinglyLoss Prevention: Take loss for store shrinkage and ensure levels are kept below company benchmarks. Draw up action plans to rectify any issuesEnsure the cash register balances at all timesMaintain security awareness accordinglyAdministration: Ensure daily, weekly administration is carried out accuratelyRecord store daily sales budgets, actual and variances on budget sheetsStock Management: Ensure stock is processed according to company standardEffectively manage all inter branch transfers in and out of the store Ensure refill of stock occurs as required to maximise sales

Key Roles & AccountabilitiesPerformed accounting functions which includes cash payments journals, cash receipts journals, bank reconciliation statements, petty cash journals, debtors journals, creditors control, payroll, data capturing, daily banking, EFT paymentsDrafting of income statements, capturing of VAT Full function in the administration of payroll (Capture of hours worked weekly from timesheets, Reconcile weekly payroll, submit to Manager, print pay slips and pay staff)To ensure legal compliance with respect SA labour laws Handling of labour disputesResponsible for attending to minor medical emergencies in the workplace (OHS)Filing of all documentation including HR documentation on a day to day basisTo administrator the company’s training requirements and assist with training requirements Assist with confirmation of employmentMonitor and address sick leave issuesManage and monitor late comingsDisciplinary hearings at CCMALenco Panel and Paint Booking customers vehicles in with a job card­Checking what is required from the customer to be done in terms of faults and filling out the job card­Actioning out to the technician of what is needed, repairs to be done and stock to buy ­Costing parts and labour for the job and reporting to the customer on the costs ­Doing quotes on repairs and informing the customer of the price if it’s not on a service plan, keeping them up to date on the process and the pickup time of their vehicle

Banking  Creditors control  Customer services  Payroll administration Attending to payroll queries and general HR matters  Processing leave, loans and other relevant transactions/services Assisting with annual audits  Ensuring statutory requirements are met (UIF, BEE, SDA, IOD, LRA, BCEA). Maintaining the electronic HR record keeping system as well as the filing system  Assisting with teambuilding and other internal events Assisting with orientation and induction of new employees