Nirav Panchal Email & Phone Number

India

Build l, Lead and Sustain Oracle Practice

Ahmedabad, Gujarat, India

• Spearhead the Oracle SCM practice, leading a team of 350+ Oracle SCM consultants. Responsible for building world class Oracle SCM Cloud Practice for the Organization.
• Responsible for capability development within Oracle SCM Practice ensuring continuous skill enhancement and growth. Maximize product certifications and encourage learning habits within the team.
• Oversee program quality for large-scale Oracle SCM implementations across EU, NA, APAC, ANZ, and the ME. Drive continuous improvement initiatives, reducing costs and enhancing efficiency.
• Successfully developed and implemented robust quality assurance process and best practice in AGILE and IT Service Management that resulted in the consistency in meeting project timelines, budgets, and quality standards.
• Seasoned Consultant who has built strong relationships with key clients and stakeholders, have travelled globally to customer locations for the project deliveries and presales and identify new business opportunities.
• Working with Sales Team and Account Management Team helping converting business from new opportunities. Successfully increased revenue by 15% through strategic account mining by leveraging expert consulting skills.

Ahmedabad, Gujarat, India

- Led and executed large-scale SCM solution implementation projects across Europe, the US, APAC, ANZ, and the Middle East, consistently surpassing customer expectations and driving high satisfaction.- Developed and nurtured capabilities within the SCM practice, significantly increasing project efficiency and reducing implementation timelines.- Spearheaded.

Ahmedabad Area, India

• Enhanced the overall business and increase market share by 12% along with overachieved revenue targets by 23% Y-o-Y. Designed and implemented sustainable pricing strategy for the Cloud based ERP solution.
• Managed a diverse portfolio of 40+ cloud-based ERP projects, ensuring seamless execution and on-time delivery. Prioritized projects and operations to align with business goals.
• Managed Sales Operations with a team of 5 Sales Executives. Oversaw and guided operations within HR, Accounts, Product Development.
• Implemented tools like JIRA, Confluence, and Bitbucket, streamlining service desk ticketing, documentation, and version release processes.
• Enhanced incident management efficiency by 30%.
• Negotiated vendor contracts, achieving cost savings of 15% and optimal resource utilization.

Ahmedabad

• Provided expert consultancy on IT infrastructure and software applications.
• Developed comprehensive project plans and documentation, ensuring projects were delivered on time and within budget.
• Acted as a trusted advisor to clients, building and maintaining strong relationships.
• Communicated project progress and challenges effectively to stakeholders.

Ahmedabad

• Regional Leadership: Directed multiple operational units in Gujarat, aligning strategies with the organization's mission. Drove a 15% increase in profitability through strategic growth initiatives.
• Customer Service Excellence: Managed complex support projects for major brands, ensuring high-quality service delivery and customer satisfaction.

Ahmedabad

• Service Management: Oversaw 21 HP Service Centers in the West Zone, achieving a 98% success rate in service levels. Managed corporate accounts for onsite support, handling high volumes of service tickets.
• Team Leadership: Led a team of 400+ employees, implementing workforce planning and skill development programs that reduced attrition rates and improved productivity.

Ahmedabad

• Project Execution: Successfully managed IT infrastructure management projects for corporate clients. Ensured on-time and within-budget delivery, enhancing client satisfaction and retention.
• Financial Management: Expertly handled billing and payment collection, maintaining strong financial health for the organization.
• Sales Management: Successfully managed new customer acquisitions and over achieved the revenue targets year on year.

Bahrain

• IT Infrastructure Management: Managed key projects, including the setup of critical systems at Bahrain International Airport. Delivered enhanced connectivity and operational efficiency.

Ahmedabad

• Network Administration: Ensured high availability and reliability of company networks, supporting business operations.

Diploma

Higher Secondary

Secondary