Nirav Rajput Email & Phone Number

As an Out of Hours Team Leader, I excel in managing teams and operations during non-standard hours, ensuring seamless performance and high service standards. My role involves overseeing team efficiency, meeting KPIs and SLAs, and implementing process improvements. I handle customer escalations with a strategic and empathetic approach, resolving issues promptly and maintaining exceptional service. My strong communication and problem-solving skills enable me to lead effectively under pressure, driving continuous improvement and customer satisfaction. Committed to excellence, I thrive on challenges and am dedicated to delivering outstanding results, no matter the time.

Listed skills include Customer Service, Store Management, Data Entry, Microsoft Office, and 7 others.

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  J P High School

  Second Class