Developing and sustaining solid relationships with customers.Analyzing customer feedback data to determine whether customers are satisfied with company products and services. Recruiting, training, and guiding business development staff. Providing insight into product development and competitive positioning. Analyzing financial data and developing effective strategies to reduce business costs and increase company profits. Conducting market research to identify new business opportunities. Collaborating with company executives to determine the most viable, cost-effective approach to pursue new business opportunities. Estimates/quotes projects. Provides requested literature to distributors. Writes order changes. Order samples for distributors. Communicates with Regional Sales Managers regarding special requests on specific orders. Writes order headers for jobs to be written in the order writing department. Ensure the specification sheet is filled out properly by distributors for internally written orders. Completes Check Sheet for orders written internally. Fills in for Inside Sales Representatives as needed. Represents all product lines of the Company to assigned distributors mainly covering the aftermarket.

- Efficiently handled the pre-trip and post-trip inspections of the vehicle before leaving the company premises- Maintained complete and appropriate records regarding the dispatches made and invoices generated through email- Monitored the stock present in the inventory and communicated with the customers in a professional manner- Maintained complete records regarding the invoices, and special instructions regarding shipments- Looked after the loading and unloading of the shipments, in the delivery procedures, and implemented ways to enhance the warehouse- Regularly and responsibly handled the customer service complaints and resolved them with complete customer satisfaction- Successfully complete completed all deliveries by time requested- Call by telephone in order to deliver verbal messages.

- Establishing restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.- Controlling purchases and inventory by meeting with key account manager; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.- Maintaining a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.- Developing RFP’s and Participating in Change Management and Problem Management activities.- Managing a multi-million dollar budget through building relationships and increasing productivity across all business units- Manage workload and ensure effective working of restaurant activities and maintaining excellent standards to meet operational expectations.- Coordinating with stakeholders for everyday operation and maintain financial and administrative records.

Softchoice, Toronto, Ontario (October 2011 - August 2016): Worked as an IT Corporate Executive, selling corporate infrastructure solutions to SMB accounts, working through Softchoice channel vendors.- Communicated with customers to better understand their requirements and pain-points around their IT environment, and proposed the Softchoice solution as a means to resolve these issues- Managed a portfolio of new and existing small to medium business accounts to ensure that all IT business is done through Softchoice.- Connected clients with appropriate resources (assessment services, internal and external subject matter specialists, etc) to address their needs and requirements- Helped clients minimize cost, eliminate risk, and boost efficiency by streamlining technology adoption and procurement through Softchoice- Developed and maintained strong client relationships and leverage solid vendor partnerships to provide aggressive client pricing and excellent presale and post-sale service.

The Alea Group, Richmond Hill (June 2009 - October 2011): Worked as a Business Development Specialist leading inside sales and closing SMB/Enterprise accounts. - Developed skills in prospecting, probing, objective-handling and closing leads- Prospecting over 100-200 cold calls each day, while following up with warm/hot leads - Proactively engage with new and existing clients to build strong, ongoing relationships and provide comprehensive advice - Profiling and overcoming prospect objections to generate quality opportunities for our clients- Engaging business via telephone and email to analyze client needs- Travelling to meet C Level Executives on a daily/weekly basis depending on the opportunity- Achieving and exceeding daily/monthly quotas of qualified opportunities- Become a trusted resource for internal and external business owners- Conducted business dealings in a professional and proactive manner- Maintaining active communication with leads-generated by exceeding daily and monthly targets.