Nirav C Patel Email & Phone Number

New York, New York, US

I'm working to make mental healthcare more accessible by leading a team of product managers that drive client and provider growth for a rapidly growing mental health marketplace.

New York, NY, US

Tremendous is a fintech payouts platform, enabling businesses to send money, prepaid cards, and gift cards to people around the world. Tremendous has orchestrated 10 million+ payouts for over $1B. Responsibilities include leading two teams for growth/activations and legal disbursement products and managing 1 other PM.

San Francisco, California, US

• Led product initiatives, including ML improvements, to 7x overall Ads business within 6 months
• Identified advertiser acquisition opportunities that increased growth by over 10%

San Francisco, California, US

• Led team of 3 PMs on Merchant (Restaurant) Growth at DoorDash resulting in DoorDash becoming the market leader in Restaurant Selection in every major market
• Launched new merchant pricing model that rapidly was adopted as the industry standard
• Growth product initiatives accounted for ~50% of all SMB acquisitions resulting in over $x00M in GMV with consistent 10%+ increases in Merchant acquisition per quarter
• Helped establish and partnered with B2B Growth Marketing team and sales teams on acquisition
• Led work to develop ML model that quantified and operationalized all sales and marketing activities across merchant including predictions that directly contributed to DoorDash achieving market leadership in th US

San Francisco, California, US

• Launched and managed customer acquisition programs that increased company growth rate 20%+ and acquired 2MM+ customers
• Ran 30+ conversion experiments in one quarter to increase retention by nearly 8% and new customer conversion by 1%
• Increased conversion for new customers by over 30% for international markets
• Set company-wide roadmap for pricing and managed 10+ pricing tests

San Francisco, California, US

• Helped build and lead highest performing scrum team (the mobile scrum team) within the company
• Led iOS team (design and engineering) to launch iOS and Android apps ahead of critical customer commitments
• Developed roadmap and vision for Provider Search and Cost Transparency products including prioritization of features through analysis of user experience, business value and technical feasibility
• Launched 2 major features of Doctor Search and Claims on iOS by working with design (to perform user testing, UX and visual designs), developing PRD (product requirements document) and managing engineering scrum teams
• Structured v1 of Cost Transparency product and negotiated contracts lowering annual product costs by $4MM
• Developed QA process, tools to validate data across provider/cost/quality datasets reducing major data issues to 0, significantly increasing customer confidence in the product

Arlington, Virginia, US

• Designed and developed business case for two new mobile based financial products for women farmers in Kenya
• Conducted focus groups and secondary data collection to identify key user requirements, behaviors and constraints
• Developed robust five year business model for both new products and delivered analysis to largest mobile carrier in Kenya
• Devised high-level marketing, growth and technology strategies for both products developed

Chicago, IL, US

• Led product development for mobile app, wellness program and hardware kiosk for consumer health-technology startup
• Analyzed target customer needs, developed user stories, coordinated with 10 world-class designers and engineers to launch iPhone mobile app at SXSW resulting in higi being named one of Forbes’ 5 Most Important New.
• Launched and owned new features for food/calorie tracking, gamified behavior change, social wellness and data visualizations
• Owned and prioritized requirements for hardware station that measured blood pressure, weight, BMI deployed to 1,000+ locations and gained 3+ million usages
• Conducted data analysis of usage across mobile, web, and kiosk platforms for insights into product feature enhancements

Dublin 2, IE

• Managing new product development of Accenture’s Enterprise Mobility Suite
• Was youngest Product Manager at Accenture and consistently ranked at the top of my peer group
• Led new product development of suite of 3 mobile applications for enterprise customers across multiple platforms (iPad, iPhone, Android, and BlackBerry)
• Defined product requirements and high-level technical architecture for mobile and web applications focusing on rapid product development and user-centered design
• Managed 5 global agile development teams of over 16 employees and development budgets of nearly $1 million
• Coordinated activities between marketing, legal and sales teams for Mobility Suite to successfully launch 2 products globally

Dublin 2, IE

• Assessed strategy and revenue development opportunities for a nonprofit education institution serving disadvantaged populations:
• Conducted assessment with nonprofit leadership on their current revenue development processes and overarching strategy
• Developing recommendations to improve fundraising efforts and achieve leadership targets for the next three yearsDeveloped an Operating Model for the Chief Technology Officer at a large Insurance and Financial Services.
• Designed future state functions/processes with CTO leadership to increase capabilities and reduce total operating costs
• Developed detailed implementation roadmap to implement high priority changes within 12-18 monthsLed multiple workstreams to improve change management processes at a large Department of Defense Agency:
• Managed team of four to conduct detailed analysis of management requirements for future-state change management process and developed a business case and recommendation on a new enterprise-level change management.

• Led a non-profit, student-run consulting firm of 40+ consultants and managed relationships with clients and ensured quality project delivery
• Implemented programs and processes to improve leadership development, project management effectiveness, and project team staffing which led to the lowest consultant attrition rate in over two years
• Managed six projects with Fortune 500 companies, small businesses, and non-profits on initiatives including developing long-term technology roadmaps, supplier sourcing strategies, and new product marketing

Dublin 2, IE

• Developed and designed business intelligence reporting system to increase internal workflow efficiency
• Conducted cost-benefit analysis for IT expansion and developed upgrade strategy to reduce costs by 33%
• Presented research and analysis to clients on how to leverage emerging customer service trends

Arlington, VA, US

• Managed $15,000 project budget and conducted product sourcing analysis for augmented vision system
• Developed and refined customer specifications and increased project marketability and competitiveness

Arlington, VA, US

• Coordinated with management and end-users to ensure ease of use and efficiency of a web database application
• Delegated tasks between interns to take the long-term project to 70% development completion

Master Of Business Administration (Mba), Innovation And Entrepreneurship; Management & Organizations

Bs, Computer Engineering And Technology And Management