Nirav Patel Email & Phone Number

Empowering organizations through strategic IT leadership, bridging Infrastructure, Application Management, Cybersecurity, and Operations. In our ever-evolving digital landscape, IT is not just about fixing computers and keeping the lights on—it is about delivering value, driving innovation, and securing assets. My journey in IT has been a tapestry of building resilient infrastructures, deploying applications that drive business value, orchestrating cybersecurity measures that fortify enterprise assets, and managing complex projects that align with organizational vision. I thrive in environments where I can collaborate with cross-functional teams, optimize vendor relationships for win-win outcomes, and steer operations with precision.While I take pride in my current role, I continually strive for growth. I envision a future where IT not only supports business but also becomes its major catalyst. As the Head of IT Operations, I have had the privilege to shape and steer technology infrastructures at Maddocks and Pitcher Partners. I have championed teams and initiatives across Infrastructure, Application Management, Cybersecurity, Program & Project Management, Vendor Management, and Operations.Infrastructure: Spearheaded the modernization of IT infrastructure, ensuring seamless and scalable solutions that drive business continuity. I believe in building robust systems that can manage today's dynamic business landscape while being scalable for the future.Applications: Led teams in the deployment and optimization of mission-critical applications tailored to business needs. I understand that technology should align with business goals, enhancing efficiency and driving innovation.Cybersecurity: With the rising digital threats, I have prioritized creating a fortified cybersecurity framework. Ensured data protection and compliance with international standards, safeguarding both company assets and customer trust.Operations: Harmonized IT and business operations, consistently ensuring uptimes above industry standards and streamlining processes to drive operational efficiency.Above all, my north star has always been Customer Success. I pride myself on cultivating an environment where technology does not just support our business functions, but actively enhances the experience of our valued customers. Each IT decision is made with a focus on the end user, ensuring they receive optimal service and value at every touchpoint.

Listed skills include Systems Administration Using Windows Server 2008 R2 And Active Directory, Data Backup And Restores Using Symantec Backup Exec, Practice Management Softwares Like Advance Aps, Kaseya And Altiris Helpdesk Management Systems, and 32 others.