Nirav Singh Email & Phone Number

Cape Town, Wc, Za

Durban Area, South Africa

-Project manage the development, implementation, monitoring, and maintenance of marketing strategies and campaigns-Critically analyse data from strategies and leads generated from campaigns to further understand customers and the market in order to cultivate more meaningful engagements and add value-Actively chase new leads as required and gain more information from the leads in the form of short surveys to attain a more nuanced understanding of potential customers’ needs and get a sense of what is in demand and how we to adjust our service offering for a more tailored package-Advising management on pricing strategy and promotion based on the results of the campaigns being implemented-Ensure continuity in the company’s image and perception with clients and stakeholders by maintaining best practices – that is chiefly to provide customers with exceptional service and rapid turnaround-Manage the receipt and co-ordination of all sales inquiries in line with the company’s sales process by attending to calls received and email requests for quotations/orders-Setup a job flow system in the production room where the completion status of each live job is tracked from start to finish using not only a large white board, but also an Excel Spread sheet. This ensures that nothing falls through the cracks and all jobs are accounted for and completed in the allocated time. In addition, this allows for a fair prediction of turnaround time for valuable feedback to the client.-Follow up sales activities with clients and potential clients – through regular follow-up calls, emails, and face to face visits, and continual efforts to maintain and strengthen existing business relationships, identifying areas for growth in these relationships and, in consultation with the client, examining how we can customize our product offering to meet their needs-Maintain a firm grip on industry trends and affairs in order to predict needs of clients

Johannesburg Area, South Africa

- Responsible for the promotion and sale of all new Mercedes-Benz vehicles in line with all aspects of dealership and manufacturer trading policies

Johannesburg Area, South Africa

- Responsible for the promotion and sale of all new commercial vehicles in line with all aspects of dealership and manufacturer trading policies

Johannesburg Area, South Africa

- Scrutinized CRM data for Mercedes-Benz Financial Services specifically for the commercial vehicle market- Statistical analysis of the customer base and commercial figures in order to deliver insights in customer relationship management and a comprehensive customer life cycle- Prepared reports that assisted targeted marketing campaigns based on data collected- Liaised with and assisted in meetings with ad agencies in the implementation of market strategies- Liaised with the dealer network providing support for CRM analysis and data capture with a view to an effective roll out of marketing campaigns- Assisted with events and road shows