•Welcome visitors, customers, and clients as they arrive at the dealership, ensuring they feel valued and attended to.•Offer refreshments or direct visitors to appropriate waiting areas.•Answer and direct incoming calls on a switchboard or phone system, screening and transferring calls to the right department or personnel.•Take messages and ensure follow-up when necessary.•Handle various administrative tasks such as filing, handling paperwork, and maintaining customer records.•Assist with invoicing and processing payments for services, parts, or vehicle sales.•Input customer data and interactions into the dealership's Customer Relationship Management (CRM) system Serti, ensuring accuracy and up-to-date records.•Notify sales, service, or other relevant departments about customer arrivals, inquiries, or issues that need attention.

•Evaluate and enhance the productivity of the cashier team through effective leadership, prioritizing motivation and teamwork.•Assist and support cashiers and customer service representatives as needed.•Promptly address issues and conflicts with the assistance of management.•Aid cashiers and customer service representatives with cash handling, cash register closure, warranties, returns, etc• Provided ongoing training to address staff needs• Operated cash registers and POS• Count cash deposit from all the cashiers and the safe when closing•Sales of fishing and hunting permit

•Resolved customer complaints and adjusted policies to meet changing needs•Responded to customer questions regarding products, prices, and availability•Operated cash registers and POS•Balancing the cash out sheet•Sale and verification of lotteries Loto-Quebec•Fill the shelves