Highly talented and expert in Operational Support Systems and Business Support Systems (OSS/BSS) within Telecommunications sector offering over 10 years of industry based expertise across India, Singapore and Australia.In addition, I also compliment this telecommunications industry expertise in the planning and design of OSS/BSS solutions, working across some high profile and high value multi-million dollars’ worth of projects. This has included gathering of the projects design and specification from the Architects and Developers project managing the entire scope of works to successful handover and documentation delivery phase. I enjoy a challenge and am able to effectively identify and resolve complex OSS/BSS issues from start to completion engaging with the appropriate architects, developers and testers to get the outcomes we desire as a team. I also offer an advanced level troubleshooting, technical delivery and problem solving skills. I am a people manager and I really do enjoy building highly productive project delivery teams whilst offering a supportive and rewarding workplace environment and culture, supporting my teams long-term career aspirations and goals.• IT Program Delivery and Project Management Skills• OSS/BSS Solution Design • OSS Technologies using COTS• Service fulfilment and Network Assurance Solutions Expertise• Pre-Vendor Selection • Pre-sales Technical Solutions Skills• Stakeholder Management and Stakeholder Engagement Skills• Application Development Skills - BSS• Technical OSS/BSS experience within the ICT and Telecommunications industry• Incident Management and Service Delivery Skills• Root Cause Analysis and Problem Management Techniques• Team Leadership and Business Management Skills• Strong Communication and Presentation skills, both written and verbal • Highly Analytical with a strong attention to detail• Excellent Team Player, Supportive Mentor and OSS Business Advisor/SME.
Listed skills include Integration, Solution Architecture, Unix, Solaris, and 42 others.