In August 2011, I have founded Secure Future Group (SFG), a proprietorship firm. After running this organization for two valuable years, in September 2013, we get into the registration process. We have registered with the name "Infoledge Solution Pvt. Ltd." This is a high quality service provider with a focus on customer needs. We are a one stop solution for all your business process outsourcing requirements. Infoledge delivers an entire spectrum of business process outsourcing services such as… Show more In August 2011, I have founded Secure Future Group (SFG), a proprietorship firm. After running this organization for two valuable years, in September 2013, we get into the registration process. We have registered with the name "Infoledge Solution Pvt. Ltd." This is a high quality service provider with a focus on customer needs. We are a one stop solution for all your business process outsourcing requirements. Infoledge delivers an entire spectrum of business process outsourcing services such as finance and accounting, research and analytic and industry-specific back-office and front-office processes. Show less

Ensuring higher GM of the Process.Bringing in more business to the company.Having a healthy relationship with clients.Setting new benchmarks and guidelines for the process.

Ensuring code of conduct of the ISC has been maintained.Editing the articles of the members.Guiding and counseling the new members.

This is a BPO sector.The nature of my job involves;1. Managing smooth delivery to the client.2. Communication with client through mail and webex.3. Managing a team of 20 people.4. Understanding the clients requirement and make the team understood the same.5. Creating a bridge between Team and middle level management.6. Ensuring the GM level and the targeted revenues have been maintained on a contineous basis.